3 Replies Latest reply on May 11, 2013 3:06 PM by RandySwineford

    contact info for customer service?


      I purchased a FormsCentral Teams plan for my nonprofit.  The product is great, but the customer service is the worst I've ever experienced.  I'm getting triple-billed and I seem to have also lost my Teams plan in the process.  The representatives on the "chat" were completely unhelpful, and, after waiting an hour for customer service on the phone, the person I spoke to was barely comprehensible and, in any event, said someone would have to get back to me and never did. 


      Does anyone have an e-mail address for Customer Service?  Perhaps if I spelled out the problems in one e-mail it would work better.  Or should I just write an old fashioned letter to corporate HQ?