5 Replies Latest reply: May 8, 2013 8:35 AM by Scott V RSS

    It appears that Revel can't be used for offline viewing

    MrhoniKeith

      If I have my iPad airplane mode on, I am unable to view photos or if the photo is displayed it is very very blurry.  I concluded that Revel must have an internet connection, which also means that it will eat into my data plan and since it appears the photos are not stored on my iPad, viewing photos is slower and will also be slower if there is an internet connection but is a slow internet connection.

       

      Am I correct on all counts?

        • 1. Re: It appears that Revel can't be used for offline viewing
          Scott V EmployeeAdmins

          Hello,

          You do need an wifi connection to download thumbnails for previewing your images in Revel on your Ipad. When you view your photos with out a wifi connection, Revel will show you a cached thumbnail of the image but its not the full resolution. To see the full resolution of the image, you do need to be connected to the wifi as Revel downloads and caches the full resolution of the image from the cloud service.

          I tested this as I viewed an album of photos, clicked on a 5 out of 7 images and viewed them in loupe view(single image). These images showed the full resolution, then turned off the wifi on the ipad.  The remaining 2 images still did show but did show a bit blurry. This is because I did not view the image in loupe view to download the thumbnail.  I then turned back on the wifi and viewed the image again as Revel was able to view the image in the full resolution. I hope that didn't sound to confusing. If you view your images in single loupe view this will cache the image for offline viewing. Granted its best to be connected to wifi as it does not take too long to download the images.

          let me know if you have any other questions

          Thanks

          Scott

          • 2. Re: It appears that Revel can't be used for offline viewing
            MrhoniKeith Community Member

            I understand and tried it out myself.  This is silly to have to do this.  I'm currently loading up several thousand photos to Revel and so to guarantee I will see a good resolution, I will have to use the loupe view for 3000+ photos.  Would have been better to have a choice at download to do it then.  This way Revel on the ipad or iphone can download all the photos at home on the wifi AND when time to view all photos look good and display quickly.  Even on with wifi, the delay is annoying while the photo is resolutioned.  That was why I keep trying so many apps to pull in my Smugmug libraries, but they all have problems as well.

            • 3. Re: It appears that Revel can't be used for offline viewing
              Scott V EmployeeAdmins

              I understand that it can be frustrating especially when trying to view that many of photos. Revel just has to connect to the cloud to download the thumbnail for the better resolution. Yes, if you wanted to swipe thru many photos at once, the delay of waiting for the thumbnail to download can be a bit of inconvience. If you are not connected to wifi and you happen to sign out you will not be able to sign back until the device is connected to a wifi connection.

              Scott

              • 4. Re: It appears that Revel can't be used for offline viewing
                MrhoniKeith Community Member

                Scott, you don't really mean wifi, do you?  You mean connected to the internet, such was with 4G on iPad.

                • 5. Re: It appears that Revel can't be used for offline viewing
                  Scott V EmployeeAdmins

                  Yes that is correct. Some users can only connect over WIFI or have the ability to connect with 4G. I am only able to connect over WIFI with the one that I test with. It would be good to have a offline viewing mode for the ipad but that might be just the lower resolution of the thumbnail that would be viewable

                  Scott