5 Replies Latest reply on May 10, 2013 8:39 AM by dsebastien1982

    Flash player 11.7.700.169 does not work on Firefox

    dsebastien1982

      Hello,

       

      I updated the flash player to the latest version, but can't see any flash videos anymore (blank youtube links on Facebook e.g.). Before I uninstall it and get an older version of the player, I tryed to find an answer to this problems thanks to the threads on the website. Nothing helped.

       

      I checked the version on my computer using http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html, and:

         1. I can see the movie with the ball and the message "Flash Player is installed on your system"

         2. The box dynamically displays the following information:

                Your flash player version is 11.7.700.169

                Your OS: Windows XP (32-bit)

                Your browser: Mozilla Firefox

       

       

      For info: Firefox 20.0.1 is installed.

       

      I may not fulfill all the system requirements (but the player used to work until the latest version):

       

      Microsoft XP Pro Version 2002 SP3

      Intel Pentium M

      processor 1,86 GHz

      1,00GB RAM

      No windows update available.

       

      In C:\WINDOWS\system32\Macromed\Flash are:

       

      FlashInstall

      flashplayer.xpt

      FlashPlayerUpdateService

      FlashUtil32_11_7_700_169_Plugin

      genuinst

      KB923789

      mms.cfg

      NPSWF32_11_7_700_169.dll

      plugin.vch

       

       

      Thanks for your help!