Hi all, i am using premiere pro cs 6 on windows 7 64-bit machine with 32 gb ram. when i import mxf footage from canon c300 camera, premiere spits out error "the importer reported a generic error". any workaround? Thanks in advance
When exactly do you get the error message.Make sure you copy the whole card structure CONTENTS to hdd then ingest via Media Browser.
Here is a video on how to Fix this issue:
FIXED!!! The importer reported a generic error with MXF import - YouTube
Hope this helps.
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