1 Reply Latest reply on May 8, 2013 10:19 PM by freethedata

    Crashes when click on .MOV files

    freethedata Level 1

      Photoshop Elements crashes whenever I click on a .MOV file.  I tried a power cycling of computer, reconnect files, repair catalog, uninstall/reinstall, deleting and reimporting the files, and no results. The .MOV files were taken on different cameras with different audio and video codecs.  They all play on QuickTime Movie viewer, and can be imported into PRE8.  MP4, .WMV, .AVI and .MPG all play fine.  Any suggestions?   I use a PC with Windows Vista 32 bit, an Intel dual core 2.2 GHz processor, and 3Gb RAM.