Photoshop Elements crashes whenever I click on a .MOV file. I tried a power cycling of computer, reconnect files, repair catalog, uninstall/reinstall, deleting and reimporting the files, and no results. The .MOV files were taken on different cameras with different audio and video codecs. They all play on QuickTime Movie viewer, and can be imported into PRE8. MP4, .WMV, .AVI and .MPG all play fine. Any suggestions? I use a PC with Windows Vista 32 bit, an Intel dual core 2.2 GHz processor, and 3Gb RAM.
I was looking through some old discussion threads (over 5 yrs old), and one suggestion was to close the properties window first. That worked! Why it worked we will never know. The files continue to open properly even after reopening the properties window.