2 Replies Latest reply: May 9, 2013 2:49 AM by Bill@VT RSS

    Acrobat/Reader, PDF/FDF saving issue.

    rbushytown72 Community Member
    rbushytown72 May 8, 2013 10:02 AM

      I am trying to get an "Email Application" button to work on my form. I have added the button, set it as a "Submit a Form" button, added the email link, and the export type as PDF. The button does as it should when using Acrobat on my computer, but on a different computer that only has Reader, the form will not save.

      The form that inspired me to add this Email button saves just fine as a PDF in Reader. The only way I can get it to save is to set the export type as FDF, and that's not what I want.

      How can I make this work?

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        • 1. Re: Acrobat/Reader, PDF/FDF saving issue.
          George Johnson CommunityMVP
          George Johnson May 8, 2013 12:04 PM (in response to rbushytown72)

          In order for Reader (prior to 11) to send the entire PDF via email. the document has to be Reader-enabled. You can do this in Acrobat, but the specific method depends on which version you have:

           

          Acrobat 9: Advanced > Extend Features in Adobe Reader

          Acrobat 10: File > Save As > Reader Extended PDF > Enable Additional Features

          Acrobat 11: File > Save as Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save)

           

          Reader 11 is able to save a non-enabled form created with Acrobat (Acroform), but not LiveCycle Designer (XFA form).

          • 2. Re: Acrobat/Reader, PDF/FDF saving issue.
            Bill@VT CommunityMVP
            Bill@VT May 9, 2013 2:49 AM (in response to George Johnson)

            However, if you simply have the FDF sent, then you can import the FDF data file into the form and have the same result as if the entire form being sent. The advantage of the data submission rather than the form submission is that you avoid any issues of the limitations in the license agreement. I admit I have not checked the AA XI license agreement, but in the past there has been a 500 use limit on the form submission if reader enabled.

             

            If you are using e-mail submission as mentioned, be careful about any personal data included in the submission. E-mail is not a secure method of submission. Even with a web site, you may want to use a secure site if personal information is included.