12 Replies Latest reply: May 9, 2013 7:49 PM by John T Smith RSS

    Missing Library content.

    Marvin Nauman Community Member

      I just installed CS 6. 

      Surprise... no Encore Library Files.  Got Adobe Help notes that said I needed to install the "Resource central libraty content"... which I did, and I now have "Menue Templates" and that's all. 

       

      Where are the Libraries for "Buttons, images, backgrounds, shapes", etc?

       

      Thanks... Marv.

        • 1. Re: Missing Library content.
          Stan Jones CommunityMVP

          Now go here (may be the same page you already used):

           

          http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html

           

          But go to "Additional solution: Install the Resource Central library content" toward the bottom of the page. Follow the directions.

          • 2. Re: Missing Library content.
            Marvin Nauman Community Member

            Stan, Thanks.I'll try that.

             

             

             

            Life shouldn't be so hard.

             

             

             

            Marv.

            • 3. Re: Missing Library content.
              Stan Jones CommunityMVP

              Life shouldn't be so hard.

              You got that right! Adobe made a real mess of this, and we don't know if this is a new model for content delivery or not!

               

              Let us know if this did the trick.

              • 4. Re: Missing Library content.
                Marvin Nauman Community Member

                If it is the new way. this is the last product of theirs I'll buy.

                 

                 

                 

                Marv.

                • 5. Re: Missing Library content.
                  Stan Jones CommunityMVP

                  If it is the new way. this is the last product of theirs I'll buy.

                  There are others who feel the same way. In Adobe's defense, many users want downloads. So even if Adobe continued to provide disk-based software, they need options that reduces download size. The template-only installed files (only part of the basic functional content install) are about half a gig. The full library (including that same content) is just under 3.7 gig. Many users don't use Encore. Adobe saves a lot of download time by making this a separate install.

                   

                  That is, of course, no excuse for the poor way it was delivered - meaning in the beginning not at all. And installation of the functional content portion removed the library from the CS5.5 install. Stll makes me wonder what the heck they're up to.

                  • 6. Re: Missing Library content.
                    Marvin Nauman Community Member

                    1.  Interesting.  So ok... I'll buy that... but what I have a problem with then is WHY...!!!! they don't tell us that, and why don't they have the download in plain English instead of calling it "Resource Central Library Content"... i.e. Library Menues, Library Buttons, etc ?

                     

                    2.  {Many users don't use Encore. Adobe saves a lot of download time by making this a separate install.} So... are they using another program?... or are they totally not making any DVD's?

                     

                    BTW... I love CS6 Video Editing & Photo is getting to where it really should be.  At least Adobe got a few things right.

                    • 7. Re: Missing Library content.
                      Stan Jones CommunityMVP

                      why don't they have the download in plain English instead of calling it "Resource Central Library Content"... i.e. Library Menues, Library Buttons, etc ?

                      I hear that! Resource Central was (I think; never really dealt with it till it came to this issue) a more centralized repository/resource for functional content (even that word, a years old Adobe term is not exactly "plain English"!). And the term used is just "Resrouce Central" plus "Library content." See how simple?

                       

                      The problem is that they seemed ot have in the beginning that users would not miss the buttons etc. Boy did we! They could have easily pointed users to the right files/instructions.

                       

                      2.  {Many users don't use Encore. Adobe saves a lot of download time by making this a separate install.} So... are they using another program?... or are they totally not making any DVD's?

                      Most are, guesses on my part, not making DVDs with Adobe products (and the only one is Encore). Some are hi gh end pros usoing scenarist or other expensive top line programs; some are  using other products similar to Encore; and some are hobbyists using more simple template only apps (e.g. windows movie maker; imovie, etc).

                      • 8. Re: Missing Library content.
                        Marvin Nauman Community Member

                        1.  1st part went ok... but I'm a little nervious about installine the 2nd download because... 1st download put a folder on my Win CS6 deasktop called "Adobe 6", inside that is anoyher folder "Premiere Pro Family Content Installers" and then more folders & Files.

                         

                        2.  Previously Adobe also installed a folder called "Adobe" that appears to contain the Lightroom 4 Install/setup files.

                         

                        Can I totally delete these folders?  (I wish theye woud auto delete and not clutter things up.)

                        • 9. Re: Missing Library content.
                          Stan Jones CommunityMVP

                          Yes, putting such temp folders/files on the desktop can be unnerving. And I'm cautious about telling someone what they can and can't delete!

                           

                          But I think you are right that these are the setup files, and can be deleted. Since some of thenm are large and migt be needed for reinstallations, I usually save them to a different directory to begin with, or move them when the installation is complete.

                           

                          This second step that provides the buttons etc in the library does not have an installre. You just extract the files and put them, or move them, to the correct location. If you are getting something that looks like an installer, ask us about the file name here.

                          • 10. Re: Missing Library content.
                            Marvin Nauman Community Member

                            What do you use?  I hate to switch... but it seems every time Adobe updates I have to relearn anyway... and to put something out with missing library's that are not simple to find... may be the deal breaker for me to find another DVD maker.   I just need something simple with some flexability.  Any sugestions?

                            • 11. Re: Missing Library content.
                              Marvin Nauman Community Member

                              Great... Thanks. 

                               

                              I'll wait until things calm down here before I tackle that step.. as I have a big shoot comeing up and I can't take any chances.

                              • 12. Re: Missing Library content.
                                John T Smith CommunityMVP

                                >find another DVD maker

                                 

                                I have NOT used this... http://www.deskshare.com/dvd-authoring-burning-software.aspx