4 Replies Latest reply on May 9, 2013 6:12 AM by ShariMcC

    Help with ordering prints

    ShariMcC

      Can anyone help with ordering prints for Shutterfly? I keep getting to step 4 (payment type) and then it just goes to blank page and nothing happens.

        • 1. Re: Help with ordering prints
          99jon Adobe Community Professional & MVP

          Go to:

           

          Edit >> Preferences >> Adobe Partner Services

           

          Click the refresh button.

           

          If that makes no difference try clearing on-line services or resetting default.

          • 2. Re: Help with ordering prints
            vsh07 Level 2

            Looks like some problem! Just try the following steps. They worked for me:

             

            1. Go to shutterfly website (www.shutterfly.com) and log into your account.

            2. In My Account Section> Billing Information, add your Credit Card details and Save.

            3. Logout from your account and open Photoshop Elements application to order prints.

            4. Now,on step4 (payment type),your Credit Card details will appear magically

             

            Let me know if this solution works for you. It can be of some help to other members too.

            • 3. Re: Help with ordering prints
              ShariMcC Level 1

              Thanks for your help, I am new to all of this. I think it was my edited pics that were the problem, they were to big of files, I had to go and save them as a new file as a jpeg and then went to shutterfly and downloaded from there. I never could get it to work from Photoshop Elem.

               

              Date: Thu, 9 May 2013 00:51:58 -0700

              From: forums_noreply@adobe.com

              To: sharimccuistion@hotmail.com

              Subject: Help with ordering prints

               

               

               

               

               

               

                    

                         

                         

                         

                  Re: Help with ordering prints

               

               

                  created by vsh07 in Photoshop Elements - View the full discussion

               

               

               

              Looks like some problem! Just try the following steps. They worked for me: 1. Go to shutterfly website (www.shutterfly.com) and log into your account.2. In My Account Section> Billing Information, add your Credit Card details and Save.3. Logout from your account and open Photoshop Elements application to order prints.4. Now,on step4 (payment type),your Credit Card details will appear magically    Let me know if this solution works for you. It can be of some help to other members too.

               

               

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              • 4. Re: Help with ordering prints
                ShariMcC Level 1

                Thanks for your help, I am new to all of this. I think it was my edited

                pics that were the problem, they were to big of files, I had to go and

                save them as a new file as a jpeg and then went to shutterfly and

                downloaded from there. I never could get it to work from Photoshop Elem.

                 

                Date: Wed, 8 May 2013 21:46:52 -0700

                From: forums_noreply@adobe.com

                To: sharimccuistion@hotmail.com

                Subject: Help with ordering prints

                 

                 

                 

                 

                 

                 

                      

                           

                           

                           

                    Re: Help with ordering prints

                 

                 

                    created by 99jon in Photoshop Elements - View the full discussion

                 

                 

                 

                Go to: Edit >> Preferences >> Adobe Partner Services Click the refresh button. If that makes no difference try clearing on-line services or resetting default.

                 

                 

                     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5304163#5304163

                     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5304163#5304163

                     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5304163#5304163. In the Actions box on the right, click the Stop Email Notifications link.

                      

                     Start a new discussion in Photoshop Elements by email or at Adobe Community

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