13 Replies Latest reply on May 10, 2013 2:03 PM by Jim_Simon

    WMP codecs missing after import, save & close without exporting

    octobula

      So I can't find the answer to this anywhere and since it takes more than a few words to explain it, I'll try here.

       

      So this is what happens.

      The file is fine

      I import it into CS6

      If I save and close the CS6, then try to play the files with Windows Media player, they annouce an error message saying some codecs are missing

      Then if I reopen the saved file in CS6, the files are all listed as missing.. and if I reimport them, only the audio is imported and the video is mysteriously gone.

       

      Do I need to install codecs or whaaaat?