1 Reply Latest reply on May 10, 2013 12:18 AM by TS-Rohit

    Autoresponder email with only case number

    alexchen2013

      Hi,

      Is it possible to include only case number in autoresponder email. I use a web form for users to fill in questions, however, I dont want the form content to be included in the autoresponder email except case number and question result(it is a field in the web form). Is it possible to achieve?