2 Replies Latest reply: May 9, 2013 9:19 AM by Zjuka RSS

    Updates fail, application manager CS6

    Zjuka

      Hello,

       

      i recently moved my adobe subscription to a new computer, i'm able to download, install and use all the apps but don't seem to be able to update any.

      First, application manager prompted me to close Creative Cloud connection to be able to install updates. I quit CC connection app but updates are still failing.

      Please advise

       

      Creative Cloud subscription CS6

      Windows 7 x64, SP1

      Creative Cloud was de-registered from a previous computer and registered to this one

      updates.PNG

      updates2.PNG

       

      thank you,

      -Katya

       

       

      ---------

      ...on a separate note, does anyone else gets really wacky tag suggeestions like 'escort' 'female' and 'girl' and such:

      3.PNG

      is there a side to Adobe i'm not aware of?