12 Replies Latest reply on May 12, 2013 4:42 PM by Barbara B.

    PSE9 on iMac shows pinwheel of death for 10 to 15 seconds when mousing!

    Den_b7

      Help! My PSE9 on my iMac (10.8.3) has become nearly completely unresponsive. When I mouse over any menu or tool, I get a 10 to 15 second pinwheel of death. I can't select tools from the toolbar. I think this all started when I attempted to update the Inspiration Browser (that ended in failure). I have tried removing the program and reinstalling, but that hasn't helped. I'm relatively new to the Mac world, so I'm not sure whether I removed the program properly.

       

      I trusted that this Adobe software would be a good program for my photo editing needs, but now it's useless. How can I resolve this issue?

       

      I don't know if it makes a difference, but I bought Photoshop Elements & Premier Elements as a boxed set.

       

      Any suggestions?