1 Reply Latest reply on May 9, 2013 9:35 PM by pwillener

    what is the problem with installing the update?

    not necessary

      So I have tried unsuccessfully to install the flashplayer update-countless times...I followed the instructions on the help page, even uninstalling and attempting to reinstall only to have the reinstall not happen.  I mean nothing happens-no download box appears.  I had to do a system restore to get the old version of flashplayer back so at least something was there.  What is the problem?  Windows XP and IE used.