I'm creating a video and would like to burn it onto a DVD. When I try a message comes up telling me to go to a certain website and get an encoder unlock number. When I attempt to get to the website it states that no such site exists (www.adobe.com/go/premiereel encoder). Without the unlock I can't burn. What next?
Moving this the PRE forum, since few of us in the PSE forum use PRE.
Are you working with a good Internet connect?
I have dealt with this type of situation at a forum that I no longer visit nor answer questions at.
The following is the link to that thread where the story had a happy ending.
Please check it out and if you have any further questions on this, please ask me in your thread here.