2 Replies Latest reply on May 10, 2013 3:06 AM by ccfrgo

    Mac OS 10.8.3, Flash Player 11: Abort after download

    ccfrgo

      Dear Adobe Support Team,

       

      unfortunately we (several people running MacBookPros w/Mac OS X 10.8.3) are unable to install Flashplayer 11. On a reference machine I deinstalled FlashPlayer 10 and tried to follow the troubleshooting steps - unfortunately I am unable to find the file "Adobe Flash Player.pkg" as said on http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html .

       

      So, obvious questions:

       

      1. Where does the Adobe Flash Player Installer place download files ?

      2. Where is log information stored so I can check for errors (no entries found in system log !) ?

      3. What am I missing ?

       

      Thanks for your help!

       

      Kind regards

       

         Frank

       

      --

         Frank Goenninger

         CEO

         Consequor Consulting AG

         Germany