2 Replies Latest reply on May 10, 2013 2:47 AM by pwillener

    install_flashplayer11x32_mssd_aih.exe fails with: "Failed to initialize"

    JohnJRP01

      I have tried to install Flash Player 11.7... on Windows XP Service Pack 3 into Firefox 20.0.1

      Before downloading the file, I turned off my Windows Firewall & my McAfee Firewall (not sure if they resolve to the same thing?)

       

      Before download, it was confirmed: install_flashplayer11x32_mssd_aih.exe Binary file(2.0 MB) from http://aihdownload.adobe.com

       

      I saved the file. The file downloaded was 2092KB

       

      I executed the file and was asked: "install_flashplayer11x32_mssd_aih.exe" is an executable file. Executable files may contain viruses or other malicious code that could harm your computer. Use caution when opening this file. Are you sure you want to launch "install_flashplayer11x32_mssd_aih.exe"?

      "Do you want to run this file install_flashplayer11x32_mssd_aih.exe"    I clicked 'Run'

       

      A small window appeared, Adobe Flash Player Installer. It said "Initializing" then almost immediately "Failed to initialize 50%"

       

      The downloaded file had gone after this.

       

      I have tried this several times, including stopping Firefox but this made no difference.

       

      My computer time is synchronised from the internet. I am in London on BST.

        • 1. Re: install_flashplayer11x32_mssd_aih.exe fails with: "Failed to initialize"
          JohnJRP01 Level 1

          In addition, FlashInstall.log contains:

          2013-3-13+20-38-21.687 [error] 1226 1062

          =O====== M/11.6.602.180 2013-03-13+20-38-10.890 ========

          0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9

          0001 [I] 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl

          0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

          0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

          0004 [W] 00001036 Software\Mozilla\Mozilla\extensions/Plugins 2

          0005 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

          0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

          0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

          0008 [W] 00001036 Software\Opera Software/Plugin Path 2

          0009 [W] 00001036 Software\Opera Software/Plugin Path 2

          0010 [W] 00001015 C:\windows\system32\Macromed\Flash\NPSWF32_11_6_602_171.dll 5

          0011 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF32_11_6_602_180.dll

          0012 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe

          0013 [I] 00000024 C:\windows\system32\Macromed\Flash\plugin.vch

          0014 [I] 00000017 C:\windows\system32\Macromed\Flash

          0015 [I] 00000019 C:\windows\system32\FlashPlayerCPLApp.cpl

          0016 [W] 00001024 C:\windows\system32\FlashPlayerCPLApp.cpl 183

          0017 [W] 00001024 C:\windows\system32\FlashPlayerApp.exe 183

          0018 [I] 00000021 C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

          0019 [W] 00001106

          0020 [W] 00001106

          0021 [W] 00001024 C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

          0022 [I] 00000012

          =X====== M/11.6.602.180 2013-03-13+20-38-21.734 ========

           

          =O====== M/11.6.602.180 2013-04-10+20-25-25.750 ========

          0000 [I] 00000010 "C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe" -update plugin

          =X====== M/11.6.602.180 2013-04-10+20-26-15.843 ========

           

          =O====== M/11.6.602.180 2013-04-20+09-46-13.796 ========

          0000 [I] 00000010 "C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe" -update plugin

          =X====== M/11.6.602.180 2013-04-20+09-46-24.062 ========

           

          =O====== M/11.6.602.180 2013-04-28+19-29-21.218 ========

          0000 [I] 00000010 "C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe" -update plugin

          =X====== M/11.6.602.180 2013-04-28+19-29-49.656 ========

           

          =O====== M/11.6.602.180 2013-05-03+07-19-18.593 ========

          0000 [I] 00000010 "C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe" -update plugin

          =X====== M/11.6.602.180 2013-05-03+07-19-51.390 ========

           

          =O====== M/11.6.602.180 2013-05-10+07-15-04.060 ========

          0000 [I] 00000010 "C:\windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe" -update plugin

          =X====== M/11.6.602.180 2013-05-10+07-19-43.185 ========