I have just imported and old disc into my photoshop elements 9 which contained a lot of photos and videos. The organiser immediately closes down with the message 'windows has encountered a problem and will close down'. Any ideas on how I can load or revert the last import of files???
Moving this discussion to the Photoshop Elements forum.
THANK YOU HAVE NOW SOLVED THE PROBLEM. IT WAS DUE TO A WINDOWS UPDATE THAT HAD NOT LOADED CORRECTLY. USING WINDOWS 8 UPDATE TROUBLESHOOTER THE PROBLEM HAS BEEN RESOLVED AND EVERYTHING IS WORKING AGAIN FINE