1 Reply Latest reply on May 12, 2013 8:55 AM by Barbara B.

    Elements 11 organizer stopped working, solution in action center of FFMPEG doesn't go their either

    holimukei Level 1

      , solution in action center of FFMPEG doesn't through on line either. but I can open info for a solution.

      Then Elements 11 wants to shut down. The Action Center on my hp windows 7 desk top gives me this info:

       

       

       

      Source

       

       

       

      Elements 11 Organizer

       

      Summary

       

       

       

      Stopped working

       

      Date

       

       

       

      5/11/2013 3:23 PM

       

      Status

       

       

       

      Solution available

       

      Description

       

       

       

      Faulting Application Path:     C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe

       

       

       

       

      Problem signature

       

       

       

      Problem Event Name:     APPCRASH

      Application Name:     PhotoshopElementsOrganizer.exe

      Application Version:     11.0.0.0

      Application Timestamp:     503fdd1d

      Fault Module Name:     libavcodec.dll

      Fault Module Version:     0.0.0.0

      Fault Module Timestamp:     494bc8bf

      Exception Code:     c0000005

      Exception Offset:     000c4200

      OS Version:     6.1.7601.2.1.0.256.48

      Locale ID:     1033

      Additional Information 1:     0a9e

      Additional Information 2:     0a9e372d3b4ad19135b953a78882e789

      Additional Information 3:     0a9e

      Additional Information 4:     0a9e372d3b4ad19135b953a78882e789

       

       

       

       

      Extra information about the problem

       

       

       

      Bucket ID:     358089101     ANY HINTS OR LEADS WOULD BE HELPFUL, IT'S REALLY UNSTABLE NOW.