12 Replies Latest reply on Sep 25, 2016 12:49 PM by federomano

    Long Capture unsupported format damaged file

    federomano

      Im capturing long videos and from time to time, when i hit the stop button for end the capture proccess, i dont get the window asking for the final filename. The main capture window stays still some time and then it shows itself as ready to capture again as if i putted the filename. The thing is the file is created, but when i try to import it it says damaged or unsupported format. Some other times (the most) this filename window does apperar and when i define the name and hit ok, i can see in Finder that the file that was beeing created generates a thumb, that de "corrupt" file doesnt ever get to generate because i think its not "closed", but i dont understand the inner proccess so its just a guess.

      So the thing is, is there a way to fix this file? its 2hr capturing and its not the first time it happens, so id be very grateful if you can help me.

      Thanks in advance

       

      System: Macbook Pro i7 2.6ghz 16gb ram 512gb ssd OSX 10.8.3 w/updates

      Capture: Sharp HI8 camera > AVT-8710 > Blackmagic Intensity Shuttle Thunderbolt > Premiere CS6 > JPEG Compression