2 Replies Latest reply: May 13, 2013 3:41 PM by Laura S RSS

    Importing problems with MP4 files.

    Laura S

      A friend of mine wanted me to make a DVD  with some media files that they sent me (all with .mp4 extentions). I've just purchased CS6 Premuin Pro so I thought I'd try ENCORE to do it with (previously I've been using DVDStyler). However I had problems with importing the mp4 files they sent. Some of the files import OK, but with others I get this error:

       

      Couldn't import file FILENAME, Quicktime and/or the appropriate codec do not appear to be installed.

       

      Now I did have Quicktime Alternative, along with the K-Lite Mega Codec Pack installed. Did a bit of searching and found advice to remove the K-Lite pack and Quicktime Alternative, and update with Quicktime and another set of Codecs (I've installed the Windows 7 codec pack v4.06, as I'm using Win7). However, I'm still getting the same error message when I try and import some of the files. I don't know their origin or what created them as such. However, I did download a copy of MediaInfo and got the following for each type of file.

       

      A file that imports OK:

      Format                               : MPEG-4
      Format profile                       : Base Media / Version 2
      Codec ID                             : mp42
      File size                            : 257 MiB
      Duration                             : 57mn 12s
      Overall bit rate mode                : Variable
      Overall bit rate                     : 629 Kbps
      Encoded date                         : UTC 2012-10-08 02:42:29
      Tagged date                          : UTC 2013-05-13 04:48:47
      gsst                                 : 0
      gstd                                 : 3432140
      gssd                                 : BADC21C45HH1368304023137487
      gshh                                 : r18---sn-ntq76n7s.c.youtube.com

       

      Video

      ID                                   : 1
      Format                               : AVC
      Format/Info                          : Advanced Video Codec
      Format profile                       : Baseline@L3.0
      Format settings, CABAC               : No
      Format settings, ReFrames            : 1 frame
      Codec ID                             : avc1
      Codec ID/Info                        : Advanced Video Coding
      Duration                             : 57mn 12s
      Bit rate                             : 530 Kbps
      Maximum bit rate                     : 2 652 Kbps
      Width                                : 640 pixels
      Height                               : 360 pixels
      Display aspect ratio                 : 16:9
      Frame rate mode                      : Constant
      Frame rate                           : 25.000 fps
      Color space                          : YUV
      Chroma subsampling                   : 4:2:0
      Bit depth                            : 8 bits
      Scan type                            : Progressive
      Bits/(Pixel*Frame)                   : 0.092
      Stream size                          : 217 MiB (84%)
      Tagged date                          : UTC 2012-10-08 02:42:31

       

      Audio

      ID                                   : 2
      Format                               : AAC
      Format/Info                          : Advanced Audio Codec
      Format profile                       : LC
      Codec ID                             : 40
      Duration                             : 57mn 12s
      Bit rate mode                        : Variable
      Bit rate                             : 96.0 Kbps
      Maximum bit rate                     : 104 Kbps
      Channel(s)                           : 2 channels
      Channel positions                    : Front: L R
      Sampling rate                        : 44.1 KHz
      Compression mode                     : Lossy
      Stream size                          : 39.3 MiB (15%)
      Title                                : IsoMedia File Produced by Google, 5-11-2011
      Encoded date                         : UTC 2012-10-08 02:42:30
      Tagged date                          : UTC 2012-10-08 02:42:31

       

       

      A file that doesn't import:

      Format                               : Flash Video
      File size                            : 269 MiB
      Duration                             : 56mn 55s
      Overall bit rate mode                : Variable
      Overall bit rate                     : 661 Kbps
      liveXML                              : <?xpacket begin="" id="W5M0MpCehiHzreSzNTczkc9d"?>

       

      Video

      Format                               : AVC
      Format/Info                          : Advanced Video Codec
      Format profile                       : High@L3.0
      Format settings, CABAC               : Yes
      Format settings, ReFrames            : 6 frames
      Codec ID                             : 7
      Duration                             : 56mn 55s
      Bit rate mode                        : Variable
      Maximum bit rate                     : 555 Kbps
      Width                                : 640 pixels
      Height                               : 360 pixels
      Display aspect ratio                 : 16:9
      Frame rate mode                      : Constant
      Frame rate                           : 25.000 fps
      Standard                             : Component
      Color space                          : YUV
      Chroma subsampling                   : 4:2:0
      Bit depth                            : 8 bits
      Scan type                            : Progressive

       

      Audio

      Format                               : AAC
      Format/Info                          : Advanced Audio Codec
      Format profile                       : LC
      Codec ID                             : 10
      Duration                             : 56mn 55s
      Channel(s)                           : 2 channels
      Channel positions                    : Front: L R
      Sampling rate                        : 44.1 KHz
      Compression mode                     : Lossy

       

      Just what is the problem here? Why will the first type of file import OK, but the second not, and what can be done about that (do I need to load an extra codec, and if so what)?  The odd thing is that using a program like DVDStyler, I can load those files and actually build a DVD. And yes, I know that's an entirely different program, but it just seems odd to me that an open-source program seems to do something Encore can't (and I'd much rather use Encore to build DVDs). No doubt this is something obvious but I'm a novice with Encore and Premiere, so I'm missing it anyway.

        • 1. Re: Importing problems with MP4 files.
          Stan Jones MVP

          Codec packs, even the "better" ones, do not typically provide codecs that Premiere and Encore can use.

           

          The "problem" file is a flash format (whether it is an mp4 container or not).

           

          "Consumer" type DVD authoring/burning applications, and even more so, all in one apps like windows movie maker etc, may be more "powerful" when you are trying to take a large range of formats and create a DVD with relatively few options. This is not Encore's strength.

           

          Encore will reject almost anything that has flaws it isn't able to handle, but more importantly (once you get to this step), it will treat as noncompliant (and  re-transcode) anything that is not DVD compliant.

           

          My guess is that you need to get  the flash into something that will work better for transcoding to DVD compliant.

           

          I would first try to bring one of the problem files into Adobe Media Encore, and see if you can export an MPEG2-DVD file.

           

          Not that, while there are some less known DVD resolutions, I assume you are going to end up with 720x576 PAL. I wonder what the quality will look like....

           

          If you are just looking to get the files onto a DVD to play on a DVD player, just stick with DVDStyler.

          • 2. Re: Importing problems with MP4 files.
            Laura S Community Member

            Ah, thank you for that advice. I will use DVDStyler for that project as that is the simplest option. When I come to create my own projects (as I'm starting to explore animation, and have a number of videos I've made myself using other video editors) I can see that it will be important to have consistent formats for importing and later use.