7 Replies Latest reply on May 15, 2013 11:09 AM by kendallplant

    Double brush cursor

    Buck2012

      I am seeing a double brush cursor in CS5; why? and how do I get rid of it?

       

      It's not the clone tool, it's the brush.

      When I resize my brush to a certain size (different sizes for different images) a duplicate brush suddenly appears in the top left corner of my screen and resizes with the brush as I resize it up and down.

       

      Also, if I zoom into my image, suddenly the duplicate brush will appear in the top left of my screen with the same behaviour.

       

      Different images behave differently but it appears to be once I get to a certain size on any image this duplicate brush cursor appears top left of screen and makes it very difficult for me to access menu and tool options.

        • 1. Re: Double brush cursor
          Mylenium Most Valuable Participant

          Update your graphics card driver or turn off OpenGL in teh prefs.

           

          Mylenium

          • 2. Re: Double brush cursor
            Buck2012 Level 1

            Thanks Mylenium but this isn't my problem.

            Tried turning GL on and off, and updating graphics driver, but neither helped.

            The problem appeared out of nowhere.

             

            I think this is a different problem as well, see pic

            photo.jpg

            • 3. Re: Double brush cursor
              PECourtejoie Adobe Community Professional

              Hello, we migth need more info: do you have a wacom tablet, is your PC DPI setting set at 100%?

              • 4. Re: Double brush cursor
                Buck2012 Level 1

                Hi PECourtejoie

                 

                it's not a tablet, it's a simple mouse on win 7 on a standard PC with intel i7 CPU.

                I tried the PC DPI setting to 99% etc. and that didn't work, it just trashed my desktop.

                Have tried the open GL and the graphics driver has worked for months, this issue seemed to appear out of nowhere for no reason, very strange.

                 

                Cheers

                • 5. Re: Double brush cursor
                  PECourtejoie Adobe Community Professional

                  Buck, could you please post the contents of help>system info... ? that might help pinpoint the error. Also, you are not running any third party software that interferes with the cursor?

                  • 6. Re: Double brush cursor
                    Buck2012 Level 1

                    Hi all, system spec as below, I also have Niksoft plugins but have had them for over a year without this problem, I have not installed anything new lately either.

                     

                    Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64

                    Operating System: Windows 7 64-bit

                    Version: 6.1 Service Pack 1

                    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

                    Physical processor count: 8

                    Processor speed: 3400 MHz

                    Built-in memory: 15523 MB

                    Free memory: 12926 MB

                    Memory available to Photoshop: 13916 MB

                    Memory used by Photoshop: 71 %

                    Image tile size: 1024K

                    Image cache levels: 6

                    OpenGL Drawing: Disabled.

                    OpenGL Drawing Mode: Basic

                    OpenGL Allow Normal Mode: True.

                    OpenGL Allow Advanced Mode: False.

                    OpenGL Crash File: Not Detected.

                    OpenGL Allow Old GPUs: Not Detected.

                    Video Card Vendor: NVIDIA Corporation

                    Video Card Renderer: GeForce GTX 560 Ti/PCIe/SSE2

                    Display: 2

                    Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1920

                    Display: 1

                    Display Bounds:=  top: 0, left: 1920, bottom: 1080, right: 3840

                    Video Card Number: 1

                    Video Card: NVIDIA GeForce GTX 560 Ti 

                    Driver Version: 9.18.13.1106

                    Driver Date: 20130118000000.000000-000

                    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

                    Video Mode: 1920 x 1080 x 4294967296 colors

                    Video Card Caption: NVIDIA GeForce GTX 560 Ti 

                    Video Card Memory: 1024 MB

                    Video Card Number: 1

                    Video Card: NVIDIA GeForce GTX 560 Ti 

                    Driver Version: 9.18.13.1106

                    Driver Date: 20130118000000.000000-000

                    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

                    Video Mode: 1920 x 1080 x 4294967296 colors

                    Video Card Caption: NVIDIA GeForce GTX 560 Ti 

                    Video Card Memory: 1024 MB

                    Serial number: 92628xxxxxx839966662

                    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\

                    Photoshop scratch has async I/O enabled

                    Scratch volume(s):

                      P:\, 223.6G, 75.4G free

                      D:\, 465.8G, 221.8G free

                    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\

                    • 7. Re: Double brush cursor
                      kendallplant Adobe Employee

                      Hi there, because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.