3 Replies Latest reply on May 16, 2013 1:50 PM by Chris Cox

    CS5: Image appears only at 25% and 100% magnification

    AE CC

      Been running PS CS5 successfully for a couple of years, then all of a sudden I can't work at magnifications other than 25% and Actual Pixels. The image disappears and I only see the checkerboard. There was a Windows update I ran on April 10 that included an update to the graphics card, which I thought might have been the culprit, so I uninstalled it. That didn't fix the problem, so I updated it again. I couldn't see anything else in those updates that should affect Photoshop.


      Here is what I've tried so far:

      I updated my graphics driver (NVidia GeForce),

      Trashed Adobe Photoshop CS5 Prefs.psp (which crashed PS completely when I reopened it...luckily I kept the old prefs file on my desktop and dragged it back in),

      Made sure Photoshop was up-to-date.


      Any ideas what to try next?




      Photoshop CS5 (v.12.0.4 32 bit)

      Windows 7 Home Premium (v.6.1 Build 7601: Service Pack 1)

      AMD Phenom II X4 840 Processor 3.20 GHz