5 Replies Latest reply: Aug 7, 2013 2:28 PM by Mike Gondek2 RSS

    Charecter drop down inoperative

    badchess Community Member

      I cannot change the font on the character pallet.

       

      If I click on the font or drop down "set the font family" on the character menu, nothing happens.

       

      If I type in the entire font name, I can switch font, or if I go to Type>Font I can change fonts. 

       

      But the actual character pallet seems inoperative.

       

      Windows XP (service pack 3)

      Illustrator CS6

       

      The pallet worked for a short time when I updated from 16 to 16.0.3  (32 bit) but after an hour or so stopped working again.

       

      A bad install or something?

       

       

      I've never ran into this at home (windows 7 & 8) just at work.