5 Replies Latest reply on Aug 7, 2013 2:28 PM by MikeGondek

    Charecter drop down inoperative

    badchess Level 2

      I cannot change the font on the character pallet.


      If I click on the font or drop down "set the font family" on the character menu, nothing happens.


      If I type in the entire font name, I can switch font, or if I go to Type>Font I can change fonts. 


      But the actual character pallet seems inoperative.


      Windows XP (service pack 3)

      Illustrator CS6


      The pallet worked for a short time when I updated from 16 to 16.0.3  (32 bit) but after an hour or so stopped working again.


      A bad install or something?



      I've never ran into this at home (windows 7 & 8) just at work.