3 Replies Latest reply on May 18, 2013 4:18 AM by Ricedoro

    JVC compatibility

    Ricedoro

      I have Windows 8, a JVC Everio (GZ-E205) camcorder and have downloaded a trial of Premiere Elements 11. When I connect up via USB I get the message that no compatible device is recognized, although the Adobe literature leads me to believe that they are compatible. Is there  some tweak I can make, or should I just give up?

        • 1. Re: JVC compatibility
          John T Smith Adobe Community Professional & MVP

          What happens when you use Windows Explorer (or does Win8 call it File Manager?) to try and connect to the camera?

          • 2. Re: JVC compatibility
            the_wine_snob Level 9

            Also, in the OS, when you have that camera connected, and turn it on, do you get the "bing-bong" notes, indicating that the camera is being recognized by the OS?

             

            Good luck,

             

            Hunt

            • 3. Re: JVC compatibility
              Ricedoro Level 1

              Your message helped in the sense that it gave me something to

              investigate but I'm no nearer being able to add media. TheWindows8 OS

              does recognize that I've connected JVC camcorder and tells me how much

              spare capacity I have etc. And I do get a ding-**** sound when I

              initially connect via AdobePE - but the only message forthcoming is "no

              supported device has been detected". It doesn't make any difference

              whether I set the camcorder to upload or playback on a PC. John

               

               

               

               

              -


              Original Message----

              From: forums_noreply@adobe.com

              Date: May 17, 2013 18:20

              To: "Ricedoro"<rjohnrice@o2.co.uk>

              Subject: JVC compatibility

               

              Re: JVC compatibility created by John T Smith in Premiere Elements -

              View the full discussion

              What happens when you use Windows Explorer (or does Win8 call it File

              Manager?) to try and connect to the camera?

              Please note that the Adobe Forums do not accept email attachments. If

              you want to embed a screen image in your message please visit the

              thread in the forum to embed the image at http://forums.adobe.

              com/message/5329863#5329863

              Replies to this message go to everyone subscribed to this thread, not

              directly to the person who posted the message. To post a reply, either

              reply to this email or visit the message page: [http://forums.adobe.

              com/message/5329863#5329863]

              To unsubscribe from this thread, please visit the message page at

              http://forums.adobe.com/message/5329863#5329863. In the Actions box

              on the right, click the Stop Email Notifications link.

              Start a new discussion in Premiere Elements by email or at Adobe

              Community

              For more information about maintaining your forum email notifications

              please go to http://forums.adobe.com/message/2936746#2936746.