23 Replies Latest reply on May 27, 2013 9:30 AM by Noel Carboni

    Photoshop CS6 memory problem with brushes !

    commando991 Level 1

      I just started using this new version of photoshop it seems nice and all, But when I go to use one of my custom brushes I have thats lighting on another layer and there is only 5 layers and the 5th one I can not add my brush effect of lighting to it.

      comes up with a not enough memory...

      now I built my own Desktop pc it had 8 cores AMD processor 4.0ghz and 32.gb quad core ram !... and I am running windows 8 pro on my main HD I am using right now.

      I never had this problem with the old photoshop cs 5 version at all.

      why didn't they test out 90% of all the bugs before releasing this app ?

      I am paying for this monthly and this needs to be fixed asap !!!

      I need this for my business I do online creating graphics and digital art.

      if this is not fix within the next week fast. I will just cancel my membership and demand my money back and just go back to using photoshop CS 5 again.

      I went to this version cause they mentioned in the information about it that it's more suited for Wacom pen tablet intuos 5 multi touch.

      so it seems theres a memory leak in this version of photoshop and they really need to fix it fast.

      if they don't fix it fast I will do as I said I would and plus I will also spam this about the app being poorly coded and programmed all over the net. !! even on youtube and record my use of it and how it has so many bad error's in it.

      so the entire world can view it and see for them self.

      and set as a warning not to buy this app till at least 3 years down the road when they have every thing fixed in it in another version of it, like always !

      cause of this I feel cheated and ripped off !

       

      Message title was edited by: PECourtejoie to avoid confusion.

        • 1. Re: Photoshop CC memory problem with brushes !
          Level 7

          Photoshop CC won't be available until June 17.

          There are no known memory leaks like that in Photoshop CS6 or CC.

          We have seen leaks in video card drivers and some third party plugins.

          • 2. Re: Photoshop CC memory problem with brushes !
            Noel Carboni Level 8

            It would be useful if you'd choose Help - System Info, copy the data, and post it here.  Those in the know could review your Photoshop version, display driver version, and list of installed plug-ins for any known issues, and potentially make useful suggestions.

             

            I don't blame you for being frustrated, but you should know that many users who come here with problems ultimately determine that the problems stem from something specific on their system that needs attention and are not Photoshop issues at all.  As Chris has mentioned, many folks are using the same Photoshop version you are and are not experiencing out-of-memory issues.

             

            -Noel

            • 3. Re: Photoshop CC memory problem with brushes !
              commando991 Level 1

              that [crude language deleted by host] dude..

              cause my system runs clean !

              secondly when I res a image for a design I made that should be 4.5mb tops from old photoshop cs5 version this version makes out to res as 39.5mb.

              and it's done this a few times when I start a new layer and try to add a new brush effect to it, it says not enough memory to apply new brush effect.

              now if windows 8 pro can run photoshop cs5 version fine and not come up with these type of errors like photoshop cs6 is doing or aka CC version which what this app said when installing it said it was photoshop CC version even the website said it too.

              but when I check my folders it says photoshop cs6 version.

              wish they would make up their minds on whats being installed....

              and they shouldn't post some thing being a different version on the website and on the installer of creative cloud that is not it at all.

              I consider that fraud and misleading.

              but any way I had this problem ever since the first day I installed it.

              so tell me once again how I am wrong that this has no memory leaks ?

              and I seen other poeple on here also complain about simular issues at hand on this forums board and other forums as well.

              so how can all these people be having these problems with it when you say there is none ?

              who's wrong here you or 1000 of other people ?

              I say you !!

              and I want to hear this from a real Adobe tech that programed the ap it self not a outsider.

               

              P.S.

              all my updates for everything on my pc is up to date !
              its automatically set to do so on this sytem every day...

              and on top of it I check it my self for all updates from video drivers to windows 8 pro drivers and drivers for my wacom intuos 5 multi touch pen tablet and direct X and anything else I use on this system.

              1. I play games on this sytem besides doing graphic designs and I also program as well.

              and used to do website coding too, and I have a 10 piont multi touch monitor acer and a normal monitor acer but the normal monitor I have disabled right now cause I do not need to use it.

              and sorry to say windows 8 pro is very good at auto updates for every thing on your system from adobe drivers for any of the apps and video card drivers as well as software for it and its own system updates.

              this pc I own is not from a brand name company who most of the time adds things in their software OS bundles thats not really needed.

              my OS system is brought on its own no addon's I install it my self and I brought all the parts I needed for this pc to be maxed out for video and ram and HD's. and motherboard.

              and I am not 1 to go around over clocking my system to burn it out faster either.

              my system run's fast enough as is.

              my pc's towers case has a addon swap HD connection to use as a regular HD slot or to just use it to swap HDs for backup storage !

              so if I need to backup my system or backup my files I use for my business for graphic designs I can use another HD and do so fast.

              so "NO" there is nothing else on my system that could cause problems with photoshop cs6 aka CC from what they posted.

              cause like I said photoshop cs5 version works fine there is no memory error's coming up when I use a brush and in that version i can use right up 20 layers and still NO error's !

              and it does not res the images I do to come out to 39.5mb per, image !!!! and some are higher.

              photoshop cs5 version has them res out to be tops 4.5mb and some the most 9.5mb tops and thats using loads of graphic effects in a high res image design like a poster.

              so tell me once again who's wrong ?

              • 4. Re: Photoshop CC memory problem with brushes !
                Jeff Schewe Level 5

                commando991 wrote:

                 

                and I want to hear this from a real Adobe tech that programed the ap it self not a outsider.

                 

                Chris is a Photoshop engineer...and Noel is a regular who has helped hundreds of people here. So, you might want to adjust your attitude and help them help you.

                 

                FYI, when you bought into the Creative Cloud recently, you got the then "current" version of Photoshop which is CS6. When the next version of Photoshop is released on June 17th or so, you'll get the new version as a free upgrade.

                • 5. Re: Photoshop CC memory problem with brushes !
                  commando991 Level 1

                  sorry dude

                  I don't post system info' online to NO one !!

                  I send it to the real adobe techs only !!

                  theres to many hackers out there that want to use peoples system info's to try to hardm to their systems.

                  and sorry to say yes if some one has your system info' they can try to use it to hack you.

                  thats why its a bad idea to post susch things in a forums board or on any website.

                  only send to the tech's !!!

                  • 6. Re: Photoshop CC memory problem with brushes !
                    Level 7

                    An no, other users have not reported such a problem.

                     

                    Photoshop CS6 (aka Photoshop 13) is not the same thing as Photoshop CC (aka Photoshop 14) which will be released on June 17.

                     

                    Have you installed all the Photoshop updates?  You should be on 13.1.2.

                     

                    And you can read the system info to verify that it won't show anything sensitive.

                     

                     

                     

                    >> add a new brush effect to it,

                     

                    Ok, that makes no sense - brushes are tools, not effects.

                    • 7. Re: Photoshop CC memory problem with brushes !
                      commando991 Level 1

                      thats nice but sorry what I seen of this version like I posted has not impressed me in the least at all.

                      it seems photoshop cs5 version is better from what I seen and I believe what my eyes see's before any one elese !

                      and when some one tells me theres no such problems with it when I seen it first hand my self over and over again and the other older version does not have these issues.

                      I compare them and yes if I chose I can even run them at the same time if need to be.

                      I have enough memory on this pc to do that and run other apps at the same time and not freeze up.

                      quad core DDR5 ram does wonders for a system.

                      and 8 core 4.0ghz amd all open cores is awsome and fast and helps to do multi tasking easy.

                      and I don't post system info' online never have and never will.

                      see I make a lot money doing what I do, and I don't need some idiot to come along and use my system information against me and ruin my pc.

                      and yes they can use it to do so.

                      I seen it done before.

                      • 8. Re: Photoshop CC memory problem with brushes !
                        commando991 Level 1

                        I chose the word effect cause thats what I doing with it..doh !!

                        when you paint and use a brush in the brush tool of photoshop your applying an brush aka graphics effect to the design.

                        I don't use photoshop to edit photos !!

                        I draw and do highend graphics with it.

                        • 9. Re: Photoshop CC memory problem with brushes !
                          commando991 Level 1

                          plus read my entire post's please ?

                          you see the entire story.

                          when I installed and photoshop cs6 version on the creative cloud manager installer it said photoshop CC not cs6 !!

                          but when i looked in my adobe folders saw photoshop cs6 and not CC version so of course got confused on that and it seemed misleading on their behalf.

                          thats not the complaint I am here for so it does not matter.

                          I am here complaining about the issues I been having with it and it seems you people are not reading my entire complaint about it.

                          read don't skim by and post crap.

                           

                          and I want to get help on here from a real ADobe tech not an outsider.

                          sorry not to be mean or anything but only a adobe tech can provide the correct solution to the issue not an outsider.

                          adobe techs work on the app it self so it should be them to answer for it !

                          • 10. Re: Photoshop CC memory problem with brushes !
                            ssprengel Adobe Community Professional & MVP

                            The very first reply, #1, was from an Adobe employee.  There will not be a new program version “fix in the next week, fast”.  The issues you’re having may in fact have been encountered before, by others, so there may be a solution, but you are not going to get to talk to a member of the large development team about it, directly.

                             

                            If you feel there is something personally identifiable about some of the System Info then remove it before you post the rest of it.  The details about graphics driver versions and amount of memory and other benign information is what people want to see to try to find something to help you.  They don’t need your IP address or username which is what a hacker might be able to use.

                             

                            The next version of PS comes out June 17.  Use CS5 until then.

                            • 11. Re: Photoshop CC memory problem with brushes !
                              PECourtejoie Adobe Community Professional

                              Hello, I can understand your frustration if you run into problems.

                               

                              As for the reaction of the other posters, they were confused because it seemed like you were using a version CC that's not yet released, when in fact you are using CS6.

                              Chris Cox has a "staff" label, because he works for Adobe, and more specifically, he writes Photoshop.

                               

                              There is no personal info in Photoshop's help>System info. At the worst,  your username, that you could edit out.

                              Chris might need the info about third party plug-ins, the videocard (BTW, what card are you using?) that you are using, as he said that some drivers have leaks, so it might be useful if the driver you use is known to cause problems.

                               

                              Could you please give more informations about your custom brush, its size, and what you mean by lighting on another layer, you mean using the lighting blending mode?

                              Your processor is well an AMD Piledriver 8350, and not an overclocked one? Is the memory running at the default speed?

                               

                              In CS5, the brush size was limited to 2500 pixels, are you comparing with the same size in CS6?

                               

                              What do you mean by "when I res a image for a design I made that should be 4.5mb tops from old photoshop cs5 version this version makes out to res as 39.5mb."

                              Are you talking about the size of the saved file? when you open one file, do you see (RBG/8) or (RGB/16) after its filename on its titlebar. It could explain a filesize difference, because the compression for 16 bits files makes way bigger files than 8 bit ones. We need to clear that as well.

                               

                              Sorry for the many questions, but we do not see your computer, so we need some data to help you fix the problem.

                              • 12. Re: Photoshop CC memory problem with brushes !
                                commando991 Level 1

                                saving the image aka res simple !

                                when I saved the image there is two settings to save as you all know .

                                none/fast and smallest/slow and non ,interlace

                                I noticed when you save a file if you don't choice smallest/slow and none your file saves is compressed more and saved as a smaller MB size and if chose none/fast and none large MB size file size.

                                I don't see why they did this for old photoshop cs 5 does not have and all images and files was compressed small and takes up less MB store space !

                                its a useless feature.

                                 

                                as for the brush tool I was using a custom brush lighting doh...

                                cause I was making a fancy text image highend graphic style with lighting going acrossed it merging through it.

                                like I stated before I do graphics and drawing and painting.

                                I won't repeat my self again its stupid to do so.

                                all artist I come across and met use custom brushes and effects in their work !

                                even phot editors do the same.

                                and these custom brushes I used in photoshop cs5 fine with "NO" errors or crashes what so ever !!

                                said that before as well, just another repaet.

                                 

                                video card is Geforce 2gb GDDR5 GTX560 all updated...

                                spoke of every thing being up to date before as well in my first post so just another repeat !

                                (Note) photoshop cs5 No problems what so ever with the video card or its drivers.

                                plus I have nothing running in the ground for 3rd party tools or software.

                                and where this OS windows 8 pro the only thing running live on tiles is clock and weather.

                                 

                                on photoshop cs5 I could do over 20 lighting effect brushes and duplicate layers and combine them to make a new lighting image and go on from there so all layers total over 50 or more.

                                and not have that issue and still add a new layer and use a new custom brush for a new effect to the image..

                                so your telling my video card drivers may cause this issue huh ?

                                well then why didn't do that in photoshop cs 5 version hmmm ?

                                cs6 supossed to be a upgrade from cs5 version and all its fixes correct ?

                                so why is it having issues now with memory for the brush tool and not only that few times with saving a file to image png and I save all the time to png ?

                                and there was plenty of memory space and ram free for doing both saving and storage.

                                and NO quad core 8Gb a stick ram does not cause any problems with any of the apps or programs I use even old photoshop cs5 version.

                                and "NO" I will not buy something else to suite it, their suppossed to code it work with all hardware parts for pc...

                                thats what a true programmer would do !!

                                we customers should not have to build or customize our system for adobe photoshop or any of their programs.

                                 

                                my CPU is one of the newest AMD 8 cores 4.0ghz out there.

                                and it has already been pre-overclocked by the manufacture.

                                and again "NO" I will not buy another cpu for photoshop cs6 ! adobe suppossed to have this code in it to work with it.

                                and photoshop cs5 works well with it !!

                                and like I said before I built this pc and brought its parts.

                                so this not a brand name pc from adell or gateway company, they charge to much for their system with less ram and less cpu power.

                                and they always add in to their OS system other programs and apps the system does not need !!

                                so my system is clean from all that crap so nothing slows it down.

                                 

                                and if computers was supossed to be specialy made for adobe photoshop then why don't they build and sell their own computers ?

                                and again they don't !

                                 

                                also if I remember correctly about 4 to 5 years ago photoshop cs5 version had a simular issue back then and I came here for help and so did others and you all denied the fact it had issues and problems back then too.

                                and I went and did research and what I came across adobe knew about these issues and they had a file to download to fix the problem !

                                as of now for this version of photohsop they have not made a file to download to fix this issue yet...

                                • 13. Re: Photoshop CC memory problem with brushes !
                                  Noel Carboni Level 8

                                  commando991 wrote:

                                   

                                  saving the image aka res simple !

                                  when I saved the image there is two settings to save as you all know .

                                  none/fast and smallest/slow and non ,interlace

                                  I noticed when you save a file if you don't choice smallest/slow and none your file saves is compressed more and saved as a smaller MB size and if chose none/fast and none large MB size file size.

                                  I don't see why they did this for old photoshop cs 5 does not have and all images and files was compressed small and takes up less MB store space !

                                  its a useless feature.

                                   

                                  You need to learn to express yourself in plain and correct English, because what you've written above is nonsense.  If English is not your first language, I suggest you try using your native language, because nobody has any idea what you're talking about.

                                   

                                  Perhaps you're just here to vent your frustration with life in general.  Nobody cares to hear your complaints.  However, a lot of us here would like to help, but you don't want to give enough info to facilitate that, nor does it sound like you want to put any effort into trying to figure out why your system isn't properly supporting what you want to do.

                                   

                                  By the way, there is no such thing as quad core RAM.

                                   

                                  -Noel

                                  1 person found this helpful
                                  • 14. Re: Photoshop CC memory problem with brushes !
                                    commando991 Level 1

                                    consider your self reported !

                                    jeesh" guess that makes twice I reported ya ..

                                    so instead slandering me and abuse don't type anything.

                                     

                                    really you say there's no such thing as quad core ram ..haaha to prove you wrong here take a look  qaud core channels  8gb each !

                                     

                                    [ URL to RAM for a 4 slot system removed by admin, as it really had nothing to do with the topic ]

                                     

                                    qaud channels so it does multi tasking faster and smoother.

                                    it's great for games and video recording and editing and graphics.

                                    it's the same thing as dualchannel ram in some cases they consider it as of cores.

                                    dual core cpu dual core ram qaud core cpu qaud core ram ..

                                    I'm a pc tech I went to school for this and built my own system as a hobbie for a few years before I went to school for it.

                                    and I also work with tigerdirect.com in sales as a small business owner.

                                    but if you don't like the way I express my self then don't bother to reply.

                                    cause the more you slander and abuse I report and yes if I chose I can even take it to court.

                                     

                                    aw' by the way their even working on a 12 channel ram as well.

                                    just like theres a 12 core cpu out there too.

                                    • 15. Re: Photoshop CC memory problem with brushes !
                                      Noel Carboni Level 8

                                      LOL, I need say nothing more; I believe you've said all that needs to be said.

                                       

                                      Best of luck getting help.

                                       

                                      -Noel

                                      • 16. Re: Photoshop CC memory problem with brushes !
                                        commando991 Level 1

                                          Noel Carboni you think your the only one that can give help to some one ?

                                        your not !!!

                                        and I'll see ya in court for internet slander and bullying !

                                        ever since I refused to post my system's info' on the forums board you been nothing but slandering and bullying on this forums baord acting like it's yours when it's not !

                                        so see ya in person soon..

                                        • 17. Re: Photoshop CC memory problem with brushes !
                                          PECourtejoie Adobe Community Professional

                                          Hi! It might help if you stated that you were saving in Png. Yes before it was automatically the compressed version being written, and now you get a choice, some users with a fast storage sub system writing huge png files might prefer to save a bigger, uncompressed version rather than to wait for the compression.

                                           

                                          Sorry if we did not get the "res" slang for save, first time I hear that in 13 years I help people here...

                                           

                                          Back to the painting issue you still haven't given the size of the brushes that you use, I pointed out that the maximum size is bigger in CS6, hence it is possible that it would tax more the system.

                                           

                                          Also, you haven't posted the contents of help>system info that would give the necessary informations to troubleshoot your system.

                                          Again, strip th info that you find could be used to identify you, or strip the obfuscated serial number.

                                           

                                          Noel is not harassing you, he pointed out that there is no such thing as quad core ram, as you rightfully said in part of your message, there are quad core CPUs and quad channel RAM, but no quad core ram, it is just a question of using common terminology to be understood easily, and get faster answers, rather than trying to decypher what you mean.

                                           

                                          If you want to get help, please adopt a less confrontational tone. Again, I understand your frustration, but venting on us will not help you, au contraire!

                                          • 18. Re: Photoshop CC memory problem with brushes !
                                            commando991 Level 1

                                            PECourtejoie wrote:

                                             

                                            Hi! It might help if you stated that you were saving in Png. Yes before it was automatically the compressed version being written, and now you get a choice, some users with a fast storage sub system writing huge png files might prefer to save a bigger, uncompressed version rather than to wait for the compression.

                                             

                                            Sorry if we did not get the "res" slang for save, first time I hear that in 13 years I help people here...

                                             

                                            Back to the painting issue you still haven't given the size of the brushes that you use, I pointed out that the maximum size is bigger in CS6, hence it is possible that it would tax more the system.

                                             

                                            Also, you haven't posted the contents of help>system info that would give the necessary informations to troubleshoot your system.

                                            Again, strip th info that you find could be used to identify you, or strip the obfuscated serial number.

                                             

                                            Noel is not harassing you, he pointed out that there is no such thing as quad core ram, as you rightfully said in part of your message, there are quad core CPUs and quad channel RAM, but no quad core ram, it is just a question of using common terminology to be understood easily, and get faster answers, rather than trying to decypher what you mean.

                                             

                                            If you want to get help, please adopt a less confrontational tone. Again, I understand your frustration, but venting on us will not help you, au contraire!

                                            thanks, and sorry to say I am reporting this to adobe them self now even about Noel !

                                            "yes" well I'm old school and the res is same as save back then.

                                            but Noel was upset cause I refused to submit my system's info' on here !

                                            ever since then he slander and started internet bullying !

                                            and yes I reported him more then once and I am now reporting to adobe them self online chat.

                                            but the brush size was around 1000 or so when this happended.

                                             

                                            and by the way I told Noel more then once to not to reply back if he does not like the way I express my self on the forums board.

                                            and just cause hes being bully I will not change my wording in the forums, just cause I know it makes him up set !

                                            it's called person choice...self expression.

                                            does not mean some one is stupid or retarded.

                                            just like if I typed in this manner I C u I ustand 4Q u easy simple typing terms for cell phone and what not.

                                            and so sorry I will not post my systems info on here !!!

                                            there are other ways to give advice without !

                                            now when I give advice to some one for pc tech issues I don't have to see their system or their system info' either.

                                            cause most the time they call me on the phone and  they describe it to me, easy I give suggestions and must the time right off they work for them unless their somethi9ng else their not describing then we go on from there.

                                            so no system's info' or personal info' is seen !

                                             

                                            and in most cases it could just be a page filing error which just increase the page filing on HD for more support to photoshop cs 6 and to just nassy things up a bit CC version haahaa..

                                            • 19. Re: Photoshop CC memory problem with brushes !
                                              Curt Y Level 7

                                              commando991 wrote:

                                               

                                              and so sorry I will not post my systems info on here !!!

                                              there are other ways to give advice without !

                                              On the forum we generally ask for the system info (although only the first part is necessary) as many users do not know what they have, or tell us one thing and it turns out to be false.  The PS version is out of date, the computer has multiple dissimilar video cards, all the ram is dedicated to PS, insufficient RAM, insufficient VRAM, and so forth.  So with out seeing it in print we are guessing and you might as well save everyone time and just analyze it yourself.  You can get a lot of info just web searching.

                                               

                                              We even ask for screen shots for the same reason.  We can not see what you see, and users descriptons usually miss items because they don't know it is important. 

                                               

                                              So if you do not want to provide requested info that is your choice, but after thousands of posts I can tell you these forums are the best place to find answers.  But it is a two way street.

                                              • 20. Re: Photoshop CC memory problem with brushes !
                                                Noel Carboni Level 8

                                                Just to clear a few things up...

                                                 

                                                I have stated facts.  Perhaps I didn't do so as politely as I could have, but if you come to a forum with an attitude - as you have - you should expect to get some attitude in return.  If, by contrast, you choose to treat people with respect, you will get more respectful conversation.

                                                 

                                                My participation here is voluntary and sincere, because I really do like helping folks.  To the best of my knowledge, anyone with an Adobe ID who chooses to contribute here is welcome to do so.  Since you choose to continue to bring up my name, I choose to continue contributing to this thread.

                                                 

                                                In my posts above, I have encouraged you to express yourself more clearly.  I reiterate that again now, so that you can get better and more accurate help from the good people here.  As some of the others have said, you will not find a better venue for working out Photoshop-related problems.  But based on the other responses above, your use of slang, incomplete, or inaccurate language is apparently confusing the other experts who would most like to help you as well.

                                                 

                                                Please answer the specific questions posed to you.

                                                 

                                                I gather your primary issue is that you're painting with some custom brush (which you have not given much info about) and after some unspecified number of strokes on a pixel layer you get "not enough memory to apply new brush effect" error messages...

                                                 

                                                • Is it the standard Brush Tool that you're painting with (opposed to the Mixer Brush)?  How big is the brush?
                                                • What settings for the Brush Tool are you using?  Have you tried resetting the tool to see if the problems are averted?
                                                • Are you painting with the stylus on your tablet, mouse, finger on a touch screen, or what?
                                                • Is the custom brush you're using particularly complex?  Is it publicly available should someone want to try to reproduce what you're seeing with that same brush?
                                                • Is there any way you could share a PSD of the document in which you're able to reproduce this problem?  If it turns out to be a bona fide Photoshop bug, the quickest way to get it fixed is to show the engineers how to reproduce it in no uncertain terms.  Rest assured that most people can paint on documents without encountering the errors you're reporting.
                                                • What display driver do you have, specifically?  The information is in the dataset displayed when you choose Help - System Info from within Photoshop.  The question needs to be asked, because there are several different ways to keep drivers "up to date", and there are times when the latest "up to date" driver is actually not the best one to use.
                                                • Do you have 3rd party plug-ins installed into Photoshop?  If so, have you tried disabling them to see if the problem is averted.  Display driver problems and trouble with 3rd party plug-ins are responsible for the lion's share of Photoshop trouble.

                                                 

                                                Is a secondary problem that you feel Photoshop CS6 is saving files that are larger than those you were getting from Photoshop CS5...

                                                 

                                                • What format are these files?  JPEG?
                                                • Are you using File - Save As, or File - Save for Web?
                                                • Have you tried opening the very same master document, and saving with the same parameters from both Photoshop CS6 and CS5?  If so, and you're seeing a difference in resultant file size, could you please list the specifics for that one file?

                                                 

                                                 

                                                Because others don't experience the problems you describe, I believe there is something not right with your system or the settings for the two different versions of Photoshop are somehow different in a way that you may be overlooking. 

                                                 

                                                You should understand that even though your system may run Photoshop CS5 well, Photoshop CS6 puts more demands on the graphics processor.  You wouldn't be the first person to have what seem like Photoshop problems but which turn out to be display driver bugs that can be solved by installing a different display driver version.  Display drivers get updates all the time because they're so incredibly complex, and the driver writers are constantly fixing bugs.

                                                 

                                                And don't discount the possibility that a plug-in may be interfering with your painting.  Not all plug-in writers get everything right, and a lot of them try to do things they're not really supposed to do, using undocumented interfaces.

                                                 

                                                -Noel

                                                • 21. Re: Photoshop CC memory problem with brushes !
                                                  commando991 Level 1

                                                  [ huge, unnecessary quote removed by admin ]

                                                  well sorry if I some type of additude but there was no emotional additude here on ym side just I saw you refelection additude towards me cause you was up set I would not post my system info' on here.

                                                  and by the way i chat live with a adobe real tech online and guess what they asked me for ?

                                                  I bet your first guess is wrong !

                                                  and I did report this to them.

                                                  as amendment law goes I chose any way i want to express my self in typing or verbal !

                                                  and so what? what I typed saying qaud core ram most people I do tech help for call the new qaud channel this !, so I got in a habbit of calling it that as well.

                                                  but I proved to you there is a qaud channel ram ..

                                                  and as I stated before you don't need to know or see my system information at all to give advice.

                                                  even the tech over Adobe said this as well.

                                                  and Nope it was not display drivers at all !! so you was wrong there too.

                                                  is was very simple.

                                                  • 22. Re: Photoshop CC memory problem with brushes !
                                                    PECourtejoie Adobe Community Professional

                                                    Glad to read you are all set!

                                                    Could you please share the solution, so that it might also help others? (that's the point of a forum)

                                                    Was it the Preferences>performance settings?

                                                    • 23. Re: Photoshop CC memory problem with brushes !
                                                      Noel Carboni Level 8

                                                      commando991 wrote:

                                                       

                                                      cause you was up set I would not post my system info' on here.

                                                       

                                                      I am not "up set" nor have I been upset.  I genuinely wanted to help.  When an expert offers help, but the person asking for help decides that they don't want to give essential information that would facilitate that help there's little more that can be done.  I assume you provided the required information to the Adobe tech.

                                                       

                                                      It would be especially nice of you toward all others who might come along and read this thread if you'd describe what really fixed your problems.

                                                       

                                                      Thank you.

                                                       

                                                      -Noel