13 Replies Latest reply on May 19, 2013 3:00 PM by VickiLeeLambert

    Premiere Pro CS 5 crashes on new install

    VickiLeeLambert

      Had this on my other computer - worked great - on this computer keeps crashing.

      Premiere Pro CS5 5.0.3

      • Have installed updates
      • What operating system? Windows 7
      • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. All types of footage
      • If you are getting error message(s), what is the full text of the error message(s)? Just crashes
      • What were you doing when the problem occurred? all types of things - no pattern
      • Has this ever worked before? Yes on my other computer
      • What other software are you running? None
      • Do you have any third-party effects or codecs installed? No
      • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
      • Capture2.JPG
      • Are you using Mercury Playback Engine GPU Acceleration? no clue
      • Does the problem only happen with your final output, with previews, or both? Both