I don't see any issue on the server. Are you using the FC Air app or are you launching FC from your Browser. If you are launching from the Browser, which Browser are you using.
Its not the one in the browser (Safari). That works fine. The problem occurs
whem I launch the "Formcentral for Acrobat" from "Adobe Acrobat Pro" - opens
automatically. Not sure that is the FC Air App.
Med vennlig hilsen/Best regards
The FC Air app is our short name for the FormsCentral for Acrobat desktop application. Have you created any local forms so far in FormsCentral for Acrobat? Can you use the application without signing in?Do you get the problem only when you try to sign in to the service? Does your issue sounds like this : http://forums.adobe.com/message/5216542#5216542. The the solution in the post fix your issue?
Nope. I am not able to sign in the watch just goes on for ever. The
internet connection is fine and the app works in local mode.
If you open the About dialog (Help menu > About) what is the version/build number that you see in the bottom left corner?
BYW Where you ever about to sign in or did this issue just started?
The issue started when I first started FC. It will neither log me in nor
start the "Get started" process. I have down updated Adobe Air on the
Med vennlig hilsen/Best regards
Morten B Tidemann
Marius Skadsemsvei 30, NO-4316 Sandnes, Norway
+47 51 62 43 31 (hjem/home) / +47 406 39 283 (mobil/mobile)
Fra: Genevieve Laroche <email@example.com>
Dato: mandag 20. mai 2013 00:55
Til: Morten B Tidemann <firstname.lastname@example.org>
Re: Log on problems - desktop version of FC
created by Genevieve Laroche
<http://forums.adobe.com/people/Genevieve+Laroche> in FormsCentral - View
the full discussion <http://forums.adobe.com/message/5334694#5334694>
If you open the About dialog (Help menu > About) what is the version/build
number that you see in the bottom left corner? BYW Where you ever about to
sign in or did this issue just started? Gen
Please note that the Adobe Forums do not accept email attachments. If you
want to embed a screen image in your message please visit the thread in the
forum to embed the image at http://forums.adobe.com/message/5334694#5334694
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either reply
to this email or visit the message page:
http://forums.adobe.com/message/5334694#5334694 To unsubscribe from this
thread, please visit the message page at
http://forums.adobe.com/message/5334694#5334694. In the Actions box on the
right, click the Stop Email Notifications link. Start a new discussion in
FormsCentral by email
<mailto:email@example.com> or at
Type=14&container=4522> For more information about maintaining your forum
email notifications please go to
You sent me Acrobat's version. Can you also send me FormsCentral for Acrobat's version? You will need to launch FormsCentral then go to Help > About.
One thing you can try is this :
Close Acrobat XI
Close FormsCentral for Acrobat
Open the Termial on our mac (Applications > Terminal)
In the Terminal window type : /Applications/Adobe\ Acrobat\ XI\ Pro/FormsCentral\ For\ Acrobat.app/Contents/MacOS/Adobe\ FormsCentral -repair
This will launch FormsCentral for Acrobat and it should ask you to update after a few seconds (if you have internet access).
If this doesn't fix your issue, please email me directly (firstname.lastname@example.org).