1 Reply Latest reply on May 20, 2013 4:00 AM by hyadav

    Home Video...no sound? AVCHD file type video import

    Maxwell5000

      Hello,

       

      Adobe PS Elements 11 - No Sound >

       

      Importing video AVCHD (home video) - video plays fine....but i hear no sound. 

      Pumped up volumne on PSE video screen and computer master volume...but no help...still no sound

       

      It cant be that difficult to get sound...could it?

       

      All i did was import the video from my C drive into PSE 11.  When i play the video on windows media player, it plays fine.  I hear the sound perfectly at 5.1 surround.

      So i know the movie file is good.....so why wont the sound import into PSE 11?

       

      My camcorder is new 2013.  SonyHD w/ 5.1 surround sound

       

      I would think there would be no compatibility issues since i am using latest PSE 11 and a newer camcorder.

       

      help please