1 Reply Latest reply on May 19, 2013 1:14 PM by Jim_Simon

    Audio not recognised


      HELP!  I have the creative cloud.  Everything was fine during the 30 day trial, but when I bought and registered everything started doing crazy stuff.  The same clips from my Sony VG20 now don't have audio.  Even the same projects that I was working with before don't have audio.  I have a brand new IMac that has handled these clips with ease last week with no lag etc.  I have tried everything I could find on the net but nothing worked.  I also attempted to deactive and reactvate but the program won't let me deacivate.  What do I do?