HELP! I have the creative cloud. Everything was fine during the 30 day trial, but when I bought and registered everything started doing crazy stuff. The same clips from my Sony VG20 now don't have audio. Even the same projects that I was working with before don't have audio. I have a brand new IMac that has handled these clips with ease last week with no lag etc. I have tried everything I could find on the net but nothing worked. I also attempted to deactive and reactvate but the program won't let me deacivate. What do I do?