4 Replies Latest reply on May 20, 2013 6:22 PM by Jim_Simon

    Media Offline for No Reason

    avidodyssey

      I've come across an issue with some Premiere Pro projects that sometimes randomly disconnect media from the project--even when the media hasn't moved. This happens when I open up the project. I'll go to export the sequence and a couple clips have disconnected themselves from their source files. It's even more difficult in Premiere because you can't search for offline media. Instead, I've had to go through a 30 minute show to find the couple tiny clips that are offline.

       

      What's a good way to manage this? What could be causing it? Anyone else come across this?

        • 1. Re: Media Offline for No Reason
          joe bloe premiere Level 5
          ...even when the media hasn't moved.

          Are your media files located on an internal or an external drive?

          Are you using any preference or utility that 'spins down'

          or 'times out' a drive after a certain period of inactivity?

          Your version of Premiere?

          Your OS?

          It's even more difficult in Premiere because you can't search for offline media. Instead, I've had to go through a 30 minute show to find the couple tiny clips that are offline.

          Instead... select everything in your Project Panel (Ctrl/Cmd+A),

          right-click, and select "Link Media".

          Premiere is smart enough to figure out that you only want

          to link the offline media, and will prompt you as many times

          as it takes to locate the offline clips.

          1 person found this helpful
          • 2. Re: Media Offline for No Reason
            avidodyssey Level 1

            Media is located on an external drive/raid, and it never times out or turns off. I have Premiere CS6 running on a Mac OS X 10.8.2.

             

            Thank you, that's helpful concerning linking media in the project panel.

            • 3. Re: Media Offline for No Reason
              joe bloe premiere Level 5

              Is there any possibility that a different drive letter might be

              getting assigned to the external media drive depending on what

              other devices might be connected to your system at the time?

               

              Premiere will always look to the absolute path for media files

              (including the drive letter).

              • 4. Re: Media Offline for No Reason
                Jim_Simon Level 8

                you can't search for offline media.

                 

                You don't need to.  If any clips in a sequence being exported are offline, PP will warn you.