2 Replies Latest reply on Jun 22, 2013 8:38 AM by Nikhil Sharma

    One of my attendee cannot see the shared document but he can see the share screen. Please help.

    Phippsmoto16

      I had a few people in a meeting, everyone was able to see my shared document but one person could not see it. Then I used shared screen and open the document on my desktop, he saw it without any problem.

      His computer is Windows 7, Adobe Flash player is version 11. He had Adobe Connect add-in in his computer. There is no firewall and Internet connect was perfect.

      Does anyone can give me some suggestions? Thank you.

       

      1. P.S. I asked him to share a document with everyone. After he uploaded a document, everyone saw the document but him.