7 Replies Latest reply: May 21, 2013 4:14 PM by Romsinha RSS

    Adobe Application Mgr crashes constantly ...

    Bananzaman Community Member

      hi ...

      I've got a 2009 Macbook Pro laptop with an intel dual core 64-bit + 4 gig RAM.

       

      in Lion OS, the Adobe application manager crashed every time i started  it.

       

      I've now upgraded to the latest OS, "Mountain Lion", with all updates; I trashed AAM & re-downloaded & installed it, and same thing.

       

      I've purchased the cloud apps in a year long subscription and I can't even download them and install them.

       

      anyone know what's up with this?

       

      thanks,

       

      Gary

        • 1. Re: Adobe Application Mgr crashes constantly ...
          Mylenium ACP/MVPs

          Provide the exact crash info:

           

          Working with your Operating System’s Tools

           

          Sounds like a networking issue or something with your volumes. Are you on some wireless connection? Using external drives?

           

          Mylenium

          • 2. Re: Adobe Application Mgr crashes constantly ...
            Bananzaman Community Member

            Hi,  I'll paste the crash report below.
            I'm using a wired connection at this time.  No external drives connected.

             

            ---------------------------- error report----------------------------

             

            Process:     PDApp [1049]
            Path:        /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
            Identifier:  com.adobe.PDApp
            Version:     7.0.0.324 (7.0.0.324)
            Code Type:   X86 (Native)

            Parent Process:  launchd [166]

            User ID:     502

             

            Date/Time:   2013-05-21 10:38:30.068 -0700
            OS Version:  Mac OS X 10.8.3 (12D78)

            Report Version:  10

             

            Interval Since Last Report:      1449 sec
            Crashes Since Last Report:       3

            Per-App Interval Since Last Report:  2 sec

            Per-App Crashes Since Last Report:   1

            Anonymous UUID:                  877B87C6-371C-7856-F79F-0CC76114F650

             

            Crashed Thread:  0  Dispatch queue: com.apple.main-thread

             

            Exception Type:  EXC_CRASH (SIGABRT)

            Exception Codes: 0x0000000000000000, 0x0000000000000000

             

            Application Specific Information:

            *** error for object 0x1b0820: pointer being freed was not allocated

             

             

            Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

            0   libsystem_kernel.dylib    0x91768a6a __pthread_kill + 10
            1   libsystem_c.dylib         0x97a9cb2f pthread_kill + 101
            2   libsystem_c.dylib         0x97ad34ec abort + 168
            3   libsystem_c.dylib         0x97ab5e03 free + 428
            4   com.apple.CoreServices.CarbonCore0x909bc728 DisposePtr + 36
            5   com.apple.DesktopVideoOut 0x007f9710 DVOClockClose + 121
            6   com.apple.CoreServices.CarbonCore0x90a8eadb callComponentStorage_44 + 25
            7   com.apple.CoreServices.CarbonCore0x90a7fabf CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 45
            8   com.apple.CoreServices.CarbonCore0x90a7faff CallComponentFunctionWithStorageProcInfo + 30
            9   com.apple.DesktopVideoOut 0x007f9266 DVOClockComponentDispatch + 98
            10  com.apple.CoreServices.CarbonCore0x909f9ade CallComponent + 151
            11  com.apple.CoreServices.CarbonCore0x909f9b38 CallComponentDispatch + 29
            12  com.apple.CoreServices.CarbonCore0x90a8cb07 CallComponentClose + 43
            13  com.apple.CoreServices.CarbonCore0x909f8d67 CloseComponentInternal(ComponentInstanceRecord*) + 103
            14  com.apple.CoreServices.CarbonCore0x909f96f2 OpenAComponent + 520
            15  com.apple.CoreServices.CarbonCore0x909f94e2 OpenComponent + 24
            16  com.apple.CoreServices.CarbonCore0x909f9aeb CallComponent + 164
            17  com.apple.CoreServices.CarbonCore0x909f9b38 CallComponentDispatch + 29
            18  com.apple.CoreServices.CarbonCore0x90a8cb63 CallComponentVersion + 37
            19  com.apple.CoreServices.CarbonCore0x909f8ed5 getComponentVersion(RegisteredComponent*) + 213
            20  com.apple.CoreServices.CarbonCore0x909f5fc8 DestroyOlder(RegisteredComponent*, long) + 54
            21  com.apple.CoreServices.CarbonCore0x909f5f21 RegisterComponentResourcePtr + 708
            22  com.apple.CoreServices.CarbonCore0x909f0216 registerSystemComponents + 866
            23  com.apple.CoreServices.CarbonCore0x909f8774 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 60
            24  com.apple.CoreServices.CarbonCore0x909f8f80 FindNextComponent + 54
            25  com.apple.QuickTime       0x99c7d7d2 EnterMovies_priv + 541
            26  com.apple.QuickTime       0x99c7d368 EnterMovies + 16
            27  com.adobe.ape.engine      0x05163d7c APXGetHostAPI + 1910220
            28  com.adobe.ape.engine      0x05007ce5 APXGetHostAPI + 484661
            29  com.adobe.ape.engine      0x05434a5c SWFLPlayer_Initialize + 43196
            30  com.adobe.ape.engine      0x0542f01a SWFLPlayer_Initialize + 20090
            31  com.adobe.ape             0x034625ef APEStreamWrite + 115487
            32  com.adobe.ape             0x03460689 APEStreamWrite + 107449
            33  com.adobe.ape             0x03464124 APEStreamWrite + 122452
            34  com.adobe.ape             0x0345ae65 APEStreamWrite + 84885
            35  com.adobe.ape             0x03444843 APEPlayerFromStageHIView + 595
            36  com.adobe.PDApp           0x0000784f 0x1000 + 26703
            37  com.adobe.PDApp           0x0000f239 0x1000 + 57913
            38  com.adobe.PDApp           0x00004a18 0x1000 + 14872
            39  com.apple.Foundation      0x999be152 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
            40  com.apple.CoreFoundation  0x93dfb861 ___CFXNotificationPost_block_invoke_0 + 257
            41  com.apple.CoreFoundation  0x93d46e9a _CFXNotificationPost + 2794
            42  com.apple.Foundation      0x999a6c88 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
            43  com.apple.AppKit          0x988c50fe -[NSApplication _postDidFinishNotification] + 367
            44  com.apple.AppKit          0x988c4db8 -[NSApplication _sendFinishLaunchingNotification] + 249
            45  com.apple.AppKit          0x988c1d0f -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751
            46  com.apple.AppKit          0x988c1824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
            47  libobjc.A.dylib           0x96874628 -[NSObject performSelector:withObject:withObject:] + 77
            48  com.apple.Foundation      0x999c173a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
            49  com.apple.Foundation      0x999c1291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
            50  com.apple.Foundation      0x999c108e _NSAppleEventManagerGenericHandler + 173
            51  com.apple.AE              0x904e1a35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
            52  com.apple.AE              0x904b6fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
            53  com.apple.AE              0x904b6e7d aeProcessAppleEvent + 318
            54  com.apple.HIToolbox       0x93ffec58 AEProcessAppleEvent + 100
            55  com.apple.AppKit          0x988bdd4d _DPSNextEvent + 1655
            56  com.apple.AppKit          0x988bd1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
            57  com.apple.AppKit          0x988b363c -[NSApplication run] + 855
            58  com.apple.AppKit          0x98856666 NSApplicationMain + 1053
            59  com.adobe.PDApp           0x00006ef2 0x1000 + 24306
            60  com.adobe.PDApp           0x00002bd5 0x1000 + 7125

             

            Thread 1:

            0   libsystem_kernel.dylib    0x917690ee __workq_kernreturn + 10
            1   libsystem_c.dylib         0x97a9e0ac _pthread_workq_return + 45
            2   libsystem_c.dylib         0x97a9de79 _pthread_wqthread + 448
            3   libsystem_c.dylib         0x97a85d2a start_wqthread + 30

             

            Thread 2:: Dispatch queue: com.apple.libdispatch-manager

            0   libsystem_kernel.dylib    0x917699ae kevent + 10
            1   libdispatch.dylib         0x93507c71 _dispatch_mgr_invoke + 993
            2   libdispatch.dylib         0x935077a9 _dispatch_mgr_thread + 53

             

            Thread 3:

            0   libsystem_kernel.dylib    0x917690ee __workq_kernreturn + 10
            1   libsystem_c.dylib         0x97a9e0ac _pthread_workq_return + 45
            2   libsystem_c.dylib         0x97a9de79 _pthread_wqthread + 448
            3   libsystem_c.dylib         0x97a85d2a start_wqthread + 30

             

            Thread 4:

            0   libsystem_kernel.dylib    0x917690ee __workq_kernreturn + 10
            1   libsystem_c.dylib         0x97a9e0ac _pthread_workq_return + 45
            2   libsystem_c.dylib         0x97a9de79 _pthread_wqthread + 448
            3   libsystem_c.dylib         0x97a85d2a start_wqthread + 30

             

            Thread 5:

            0   libsystem_kernel.dylib    0x917690ee __workq_kernreturn + 10
            1   libsystem_c.dylib         0x97a9e0ac _pthread_workq_return + 45
            2   libsystem_c.dylib         0x97a9de79 _pthread_wqthread + 448
            3   libsystem_c.dylib         0x97a85d2a start_wqthread + 30

             

            Thread 6:

            0   libsystem_kernel.dylib    0x917688e2 __psynch_cvwait + 10
            1   libsystem_c.dylib         0x97aa0280 _pthread_cond_wait + 833
            2   libsystem_c.dylib         0x97b26095 pthread_cond_wait$UNIX2003 + 71
            3   com.adobe.ape.engine      0x0521489f APXGetHostAPI + 2633967
            4   com.adobe.ape.engine      0x04fa5d9f APXGetHostAPI + 83439
            5   com.adobe.ape.engine      0x0521498e APXGetHostAPI + 2634206
            6   com.adobe.ape.engine      0x052149f7 APXGetHostAPI + 2634311
            7   com.adobe.ape.engine      0x05214b16 APXGetHostAPI + 2634598
            8   libsystem_c.dylib         0x97a9b5b7 _pthread_start + 344
            9   libsystem_c.dylib         0x97a85d4e thread_start + 34

             

            Thread 7:

            0   libsystem_kernel.dylib    0x917688e2 __psynch_cvwait + 10
            1   libsystem_c.dylib         0x97aa0280 _pthread_cond_wait + 833
            2   libsystem_c.dylib         0x97b26095 pthread_cond_wait$UNIX2003 + 71
            3   com.adobe.ape.engine      0x0521489f APXGetHostAPI + 2633967
            4   com.adobe.ape.engine      0x04fa5d9f APXGetHostAPI + 83439
            5   com.adobe.ape.engine      0x0521498e APXGetHostAPI + 2634206
            6   com.adobe.ape.engine      0x052149f7 APXGetHostAPI + 2634311
            7   com.adobe.ape.engine      0x05214b16 APXGetHostAPI + 2634598
            8   libsystem_c.dylib         0x97a9b5b7 _pthread_start + 344
            9   libsystem_c.dylib         0x97a85d4e thread_start + 34

             

            Thread 0 crashed with X86 Thread State (32-bit):

              eax: 0x00000000  ebx: 0x00000004  ecx: 0xbfffe0ec  edx: 0x91768a6a

              edi: 0xac945a28  esi: 0x00000006  ebp: 0xbfffe108  esp: 0xbfffe0ec

               ss: 0x00000023  efl: 0x00000206  eip: 0x91768a6a   cs: 0x0000000b

               ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

              cr2: 0x003fd000

            Logical CPU: 0

             

            Binary Images:

            0x1000 -0xa2ffb +com.adobe.PDApp (7.0.0.324 - 7.0.0.324) <08FC5963-86A3-3F85-BE1F-5C7C03F20E20> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
               0xb3000 -0xbaffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

              0x335000 -   0x342ff3  com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

              0x700000 -   0x780ff6  com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

              0x7f4000 -   0x7f9ff7  com.apple.DesktopVideoOut (1.2.4 - 1.2.4) /Library/QuickTime/DesktopVideoOut 2.component/Contents/MacOS/DesktopVideoOut

            0x2a25000 -  0x2b22ff3 +AdobePIM.dylib (7.0.0.324 - 7.0.0.324) <CDF03182-F2E6-37C5-B0EA-1261E9F3D034> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib

            0x3427000 -  0x347bfef +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <FEA983C9-2221-4A47-D3E2-95DEA682B378> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore

            0x4f5c000 -  0x5ea4ff3 +com.adobe.ape.engine (3.4.0.29366 - 3.4.0.29366) <35BD8121-4596-CA6E-194B-FCE0D0635448> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine

            0x60a0000 -  0x614bfff  libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib

            0x8fe48000 - 0x8fe7ae57  dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld

            0x90007000 - 0x9000efff  libsystem_dnssd.dylib (379.37) <49A44FB3-559D-3C7E-AA40-23F5A8E612AC> /usr/lib/system/libsystem_dnssd.dylib

            0x9000f000 - 0x9000fffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib

            0x90021000 - 0x90060ff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

            0x90061000 - 0x900b8ff3  com.apple.HIServices (1.20 - 417) <30AA0F48-A397-339E-BC62-24620B2B35BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices

            0x900b9000 - 0x900c2fff  com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore

            0x900c3000 - 0x900e0ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib

            0x900e1000 - 0x901caff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib

            0x901d7000 - 0x901f9fff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib

            0x901fa000 - 0x90206ff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

            0x90335000 - 0x90383ffb  libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib

            0x903ea000 - 0x903fffff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis

            0x90400000 - 0x90464ff3  libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib

            0x90465000 - 0x904a7ffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces

            0x904a8000 - 0x904aefff  libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

            0x904af000 - 0x90509ffb  com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE

            0x9050c000 - 0x90542ffb  com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols

            0x90543000 - 0x9058aff3  com.apple.CoreMedia (1.0 - 926.87) <713B7213-D695-3162-9852-DBC114C26178> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

            0x9058b000 - 0x90943ffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib

            0x90944000 - 0x90944fff  com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

            0x90945000 - 0x90987ff7  libcups.2.dylib (327.3) <C7A4A315-FA15-354B-8BC9-BE824C4EFF6D> /usr/lib/libcups.2.dylib

            0x90988000 - 0x90988fff  libSystem.B.dylib (169.3) <0A82D354-A1B4-3F3E-8C7E-5047C38D4668> /usr/lib/libSystem.B.dylib

            0x90989000 - 0x9098cfff  com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help

            0x90999000 - 0x9099affd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib

            0x9099b000 - 0x90ca0ff7  com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <356AE2DF-ABB0-319C-8B5B-2F33D693889F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore

            0x90ca1000 - 0x90ca5ffe  libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib

            0x90ca6000 - 0x90ccbff7  com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters

            0x90ccc000 - 0x90d2efff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib

            0x90d2f000 - 0x90d33fff  com.apple.OpenDirectory (10.8 - 151.10) <B9244697-CB05-3BD3-80A7-D188B3747B03> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

            0x90d34000 - 0x90d3effe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

            0x915bd000 - 0x916f8ff7  libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib

            0x91700000 - 0x9174eff3  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

            0x9174f000 - 0x91753fff  com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels

            0x91754000 - 0x9176effc  libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib

            0x9176f000 - 0x91823fff  com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

            0x91824000 - 0x91855fff  com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices

            0x91856000 - 0x91864fff  com.apple.opengl (1.8.7 - 1.8.7) <0631EC1D-833B-39D2-A907-A9F7617E5504> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

            0x91865000 - 0x91884ff3  com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

            0x918b1000 - 0x91948ff7  com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink

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            0x960e3000 - 0x9615fff3  com.apple.Metadata (10.7.0 - 707.5) <F2BC2AB4-A87A-3D37-A496-AC21EF3E1244> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata

            0x96450000 - 0x967e3ff3  com.apple.MediaToolbox (1.0 - 926.87) <F3623474-03AD-3A7F-8BD1-46A44A12E74E> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

            0x967ea000 - 0x967eefff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

            0x967ef000 - 0x967fdfff  libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib

            0x967fe000 - 0x9684afff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

            0x9684b000 - 0x9684dffd  libCVMSPluginSupport.dylib (8.7.25) <C8FC6227-5209-3138-89CD-03CAD11F3EC3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib

            0x9684e000 - 0x96855ff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

            0x96856000 - 0x96963057  libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib

            0x96c37000 - 0x97033feb  com.apple.VideoToolbox (1.0 - 926.87) <D6460276-E1CF-317D-B32F-80EAE916168C> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

            0x9706a000 - 0x97182ff7  com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

            0x97183000 - 0x97191ff7  libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib

            0x971ea000 - 0x97214ff9  com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

            0x97215000 - 0x9721dfff  libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib

            0x979d3000 - 0x979dcfff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

            0x979dd000 - 0x97a4cffb  com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

            0x97a67000 - 0x97a71fff  libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib

            0x97a72000 - 0x97a84fff  libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

            0x97a85000 - 0x97b42feb  libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib

            0x97b43000 - 0x97b85ff7  libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib

            0x97b86000 - 0x97b8dfff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib

            0x97e43000 - 0x97e76ffb  com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

            0x97f75000 - 0x98218ff3  com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage

            0x98219000 - 0x9865bff3  com.apple.CoreGraphics (1.600.0 - 331.0.4) <BC041647-FB5A-3D07-A253-F3D34E25BF6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics

            0x986fa000 - 0x986fafff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib

            0x986fb000 - 0x98759ff7  com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

            0x9875a000 - 0x99316ff7  com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

            0x99317000 - 0x99734fff  FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight

            0x99735000 - 0x997aeff0  com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

            0x997af000 - 0x99824ff7  com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS

            0x99825000 - 0x9982cffe  com.apple.agl (3.2.1 - AGL-3.2.1) <F13F8669-5FC5-386C-9100-523D2BBF23CE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

            0x9982d000 - 0x9982fffb  libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

            0x99830000 - 0x9984dfff  libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib

            0x99878000 - 0x9989cfff  libJPEG.dylib (849) <CD42C17E-6B13-35BE-B585-9AE69CEA534F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

            0x998de000 - 0x99926ff5  com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

            0x99927000 - 0x9994cff7  com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

            0x9994d000 - 0x99959ff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib

            0x9995a000 - 0x99c78ff3  com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

            0x99c79000 - 0x99c7bfff  libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib

            0x99c7c000 - 0x99ef8ff7  com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

            0x99ef9000 - 0x99f53fff  com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <BB0D85EE-A85D-3E7B-B04E-720886553258> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

            0x99f54000 - 0x99f62ff3  libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib

            0x99f63000 - 0x99f7ffff  libPng.dylib (849) <BF2CB6F5-A2F1-35A4-93F7-ACA6D7F02084> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

            0x99f80000 - 0x9a0d8ffb  com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

            0x9a11f000 - 0x9a1b1ffb  libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib

            0x9a1b2000 - 0x9a1b5ff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

            0x9a2c7000 - 0x9a43fff5  com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

            0x9a440000 - 0x9a4c5ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit

            0x9a4c6000 - 0x9a4c9ffc  libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

            0x9a4ca000 - 0x9a574fff  com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices

            0x9a575000 - 0x9a666ffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib

            0x9a667000 - 0x9a677ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis

            0x9a678000 - 0x9a74cff3  com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

             

            External Modification Summary:

              Calls made by other processes targeting this process:

            task_for_pid: 2
            thread_create: 0
            thread_set_state: 0

              Calls made by this process:

            task_for_pid: 0
            thread_create: 0
            thread_set_state: 0

              Calls made by all processes on this machine:

            task_for_pid: 706
            thread_create: 1
            thread_set_state: 0

             

            VM Region Summary:

            ReadOnly portion of Libraries: Total=165.2M resident=61.6M(37%) swapped_out_or_unallocated=103.6M(63%)

            Writable regions: Total=53.5M written=964K(2%) resident=18.7M(35%) swapped_out=0K(0%) unallocated=34.8M(65%)

             

            REGION TYPE                  VIRTUAL
            ===========                  =======
            CG backing stores               224K
            CG shared images               1216K
            CoreServices                   1616K
            MALLOC                         21.4M
            MALLOC guard page                48K
            Memory tag=240                 2052K
            Memory tag=242                   12K
            Memory tag=243                    4K
            Memory tag=249                  728K
            Memory tag=35                  4768K
            Stack                          67.6M
            VM_ALLOCATE                    16.1M
            __DATA                         8416K
            __DATA/__OBJC                   312K
            __IMAGE                         528K
            __IMPORT                          4K
            __LINKEDIT                     31.3M
            __OBJC                         2292K
            __OBJC/__DATA                   124K
            __PAGEZERO                        4K
            __TEXT                        133.9M
            __UNICODE                       544K
            mapped file                    87.7M
            shared memory                   308K
            ===========                  =======
            TOTAL                         380.6M

             

            Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.42f4

            Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

            Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB

            Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

            Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

            AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)

            Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

            Network Service: Built-in Ethernet, Ethernet, en0

            Serial ATA Device: FUJITSU MHZ2320BH FFS G1, 320.07 GB

            Serial ATA Device: HL-DT-ST DVDRW  GS21N

            USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

            USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3

            USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

            USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

            USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 3

            • 3. Re: Adobe Application Mgr crashes constantly ...
              Mylenium ACP/MVPs

              Seems to me you may need to reinstall your OSX from scratch. For some ill-conceived reason the application manager seems to use a legacy file I/O API, which might have to do with your update install and the operating system kernel having been configured this way. That would usualyl only happen if the Boot ROM hasn't been updated properly or the hardware doesn't allow a newer kernel version, but a 2009 MacBook shoudl be able to handle this...

               

              Mylenium

              • 4. Re: Adobe Application Mgr crashes constantly ...
                Romsinha Adobe Employee

                Please try the mentioned steps:

                 

                1. Enable root Account in Mac: http://support.apple.com/kb/PH11331. Log off and log in back as root user

                2. Go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 and download AAM/Install and try to launch it.

                • 5. Re: Adobe Application Mgr crashes constantly ...
                  Bananzaman Community Member

                  thanks for the suggestion: did the root login thing, downloaded AAM, re-installed it, and when I tried to launch it, the icon appeared on my tool-tray for half a second, then disappeared.  Tried a few times: same thing every time.

                  • 6. Re: Adobe Application Mgr crashes constantly ...
                    Romsinha Adobe Employee

                    Please check private message.

                    • 7. Re: Adobe Application Mgr crashes constantly ...
                      Romsinha Adobe Employee

                      Please try to open Mac in safe boot mode. See instructions: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html and try to install and run AAM. If still you get the same error please run the cleaner tool and try to install AAM again. Cleaner tool Mac: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html