1 2 3 4 Previous Next 132 Replies Latest reply on May 20, 2016 2:28 AM by jörgw47408277

    336 new pantone colors

    jesse63 Level 1

      Hi !

       

      I have a problem: the recently released 336 pantone colors are not included in the latest CS6 InDesign pantone color libraries.

      Does anybody know how to get thes new colors integrated in InDesign?

       

      kindly, Jes

        • 1. Re: 336 new pantone colors
          Dov Isaacs Adobe Employee

          Try going to Pantone's website to see if they have an installer for this.

           

                   - Dov

          • 2. Re: 336 new pantone colors
            jesse63 Level 1

            Tried that. Apparently, Pantones answer to almost everything is Pantone Color Manager software = 49 $

            I have found no available download that adresses this particular issue.

             

            Also tried http://forums.pantone.com  >>>  delicious 500 internal server error message. Swell.

             

            I think this should be solved through Adobe, as an up-to-date Pantone library aught to be an integrated part of the CS package. There must be thousands of designers having this problem, so a solution posted here would be of preference. Or even better: problem solved through an Adobe update today.

            • 3. Re: 336 new pantone colors
              Dov Isaacs Adobe Employee

              What makes you think that Pantone is giving this to Adobe for free for updating all our software?

               

              Apparently, Pantone's business model is to charge for the definitions!

               

                       - Dov

              • 4. Re: 336 new pantone colors
                Peter Spier Most Valuable Participant (Moderator)

                Exactly which colors are missing? CS6 comes with the Pantone Plus library.

                • 5. Re: 336 new pantone colors
                  Peter Spier Most Valuable Participant (Moderator)

                  Ah I see. The Pantone 336 supplement books....

                  • 6. Re: 336 new pantone colors
                    jesse63 Level 1

                    Exactly - among them 2211 U, 2323 U, 2310 U ... meaning CS6 comes with an incomplete Pantone Plus library

                    • 7. Re: 336 new pantone colors
                      Peter Spier Most Valuable Participant (Moderator)

                      Spend the $49....

                      • 8. Re: 336 new pantone colors
                        [Jongware] Most Valuable Participant

                        Dov Isaacs wrote:

                         

                        What makes you think that Pantone is giving this to Adobe for free for updating all our software?

                         

                        Apparently, Pantone's business model is to charge for the definitions!

                         

                        Maybe Adobe can rent them for a cheap monthly fee.

                        • 9. Re: 336 new pantone colors
                          BobLevine MVP & Adobe Community Professional

                          Thanks, Jongware. Now I have to wipe coffee off of my screen. <g>

                          • 10. Re: 336 new pantone colors
                            pantone support Level 1

                            To all:

                             

                            I have read with interest the 'thread' here concerning the 336 newest PANTONE colors, and thought I would take the opportunity to set the record straight.

                             

                            The 336 newest PANTONE colors were introduced in April 2012, subsequent to launch of the PANTONE PLUS SERIES products in May 2010. 

                             

                            While Adobe CS6 is the first version of the Adobe suite to provide native support for the PANTONE PLUS SERIES libraries, this does not include the 336 newest PANTONE colors from April 2012.  These colors are supported within PANTONE Color Manager software.

                             

                            PANTONE Color Manager was conceived in 2010 as a vehicle through which customers of Pantone could keep their digital PANTONE libraries fully up-to-date.  The software is distributed free of charge with purchase and registration of updated PANTONE color guides and books.  Each PANTONE publication has a unique serial number which when registered, becomes the activation key for a single-use activation of PANTONE Color Manager.  Thus, Pantone does not charge any additional cost to a customer for the libraries, over and above the cost of the PANTONE publications themselves. Customers who choose not to purchase updated books, or who may need additional licenses over and above the quantity of books that they own, can purchase PANTONE Color Manager for $49.00 per additional user license

                             

                            The current release of PANTONE Color Manager, version 2.1, contains support for the 336 newest PANTONE colors in separate libraries, and allows users to export these for Adobe CS6 and earlier versions.  Customers who have PANTONE Color Manager installed but are missing the 336 newest colors, can either auto-update the software, or log into their myPANTONE account and download the latest installer free of charge.  Running the latest installer over the current installation will update the software to the latest release.

                             

                            For detailed information pertaining to your personal situation, you may contact Pantone directly via e-mail to support@pantone.com.

                             

                            I hope that the community at large will find this information helpful.

                             

                            Best regards,

                            John Stanzione

                            Manager - Technical Support

                            Pantone, LLC

                            • 11. Re: 336 new pantone colors
                              jesse63 Level 1

                              Thank you very much for shedding some clear light on this subject John – much appreciated. Now I know what to do in this specific and quite important situation. This does not change my view on the fact that these 336 new colors are missing in the CS6 libraries. I think it's a confusing mess. Either Adobe CS supports the Pantone system or it doesn't. And to bring on the trumpets, claiming that CS6 supports the Pantone Plus Series when this is in fact not true, that's where things become really critical in my opinion.

                               

                              Adobe should integrate these 1 year old colors in CS6 urgently.

                               

                              Thanks again for clarifying!

                               

                               

                              Best, Jes

                              • 12. Re: 336 new pantone colors
                                Steve Werner Adobe Community Professional & MVP

                                I can pretty well guarantee there will be no new features in InDesign CS6. There will probably be a minor update for compatibility between CS6 and InDesign CC. Any updates would happen in InDesign CC. Just the way it is.

                                • 13. Re: 336 new pantone colors
                                  pantone support Level 1

                                  Dear Jesse, et al:

                                   

                                  I am happy to provide clarification on this important issue. 

                                   

                                  With regard to your comments concerning Adobe CS6, and lack of support for the 336 newest PANTONE colors, this is precisely the point of having PANTONE Color Manager as a solution.  With this software, we are providing our customers with a vehicle to allow immediate access to updated PANTONE libraries, without having to wait for Adobe to produce updates to their software.  The reality is that Adobe simply cannot always react immediately to produce updates to the PANTONE libraries within their software.

                                   

                                  We understand that PANTONE Color Manager isn't perfect, and we will be working very hard to improve the user experience as we produce updates to the software moving forward.

                                   

                                  Best regards,

                                   

                                  John Stanzione

                                  Manager - Technical Support

                                  Pantone, LLC

                                  • 14. Re: 336 new pantone colors
                                    yokohamajones Level 1

                                    Hello,

                                     

                                    I found this forum because I downloaded the Pantone Color Manager (today) and several colors are *not* included in this program.

                                     

                                    When I try to "update" - it says an error occurred and I need to try again later.

                                     

                                    I am specifically trying to get 2192, 2230, 2136 into Illustrator CS6 and I'm coming up empty handed.

                                     

                                     

                                    Any advice on how to get the palettes to show up in CS6, or the colors to show up in either program PCM or AI would be helpful.

                                     

                                    Thank you!

                                    • 15. Re: 336 new pantone colors
                                      MW Design Level 4

                                      I've used about every version of PCM. I haven't ever had the application update work. However, it does update my applications (Adobe and Quark) just fine.

                                       

                                      The numbers you list are in the 336 section. And using File | Export | Application it does put the palettes in place for use. Once exported, you need to either load  them for use via the swatches palette in ID, or add just the colors desired.

                                       

                                      As for showing up in PCM, with it running, check for the palette. Click on the fan deck at the lower right and navigaste the pop up menu and it should be listed (or use the View | Fan deck menu items). Depending on your update settings, it should by default check for updates to "Pantone Live." Which takes more time than it ought. If automatic updates are turned off and you don't have the 336 fan decks, use the PantoneLive menu and check for updates.

                                       

                                      Take care, Mike

                                      • 16. Re: 336 new pantone colors
                                        pantone support Level 1

                                        PANTONE Color Manager 2.1, the latest release, fully supports the 336 newest PANTONE colors.

                                         

                                        In some cases, the auto-update may fail.  If this happens you can simply download the full version 2.1 installer, run it on top of your current installation, and it will update PANTONE Color Manager to version 2.1.  For full details, please send e-mail to support@pantone.com.

                                         

                                        To locate the 336 newest colors, launch PANTONE Color Manager, go to View/Fan Decks and select one of the following additional libraries:

                                         

                                        * PANTONE + Solid Coated-336

                                        * PANTONE + Solid Uncoated-336

                                         

                                        Also included are libraries for PANTONE COLOR BRIDGE, providing CMYK simulations for the new colors:

                                         

                                        * PANTONE + COLOR BRIDGE COATED PROCESS- 336 New

                                        * PANTONE + COLOR BRIDGE UNCOATED PROCESS-336 New

                                         

                                        Best regards,

                                        John Stanzione

                                        Manager - Technical Support

                                        Pantone, LLC

                                        • 17. Re: 336 new pantone colors
                                          BobLevine MVP & Adobe Community Professional

                                          Thanks for keeping an eye on things here, John!

                                          • 18. Re: 336 new pantone colors
                                            pantone support Level 1

                                            Hi, Bob:

                                             

                                            I'm glad that you found my comments helpful!  I do monitor the forum and 'jump in' when I feel I can be of assistance.

                                             

                                            Please note that you may contact Pantone at any time via e-mail to support@pantone.com.

                                             

                                            Best regards,

                                            John Stanzione

                                            Manager - Technical Support

                                            Pantone, LLC

                                            • 19. Re: 336 new pantone colors
                                              yokohamajones Level 1

                                              Thank you so much!

                                               

                                              I have an additional question - I use multiple computers (laptop, desktop, imac) and want to activate the PCM on all of the machines (of which I am a single user). When I type in the serial number, it tells me that it isn't valid - after having installed it on one of these devices.

                                               

                                              Please advise.

                                              • 20. Re: 336 new pantone colors
                                                pantone support Level 1

                                                PANTONE Color Manager is a single-user license.  Each serial number is valid for a single installation only. 

                                                 

                                                If you have multiple PANTONE books, you can register each one individually and have an inidividual license for PANTONE Color Manager for each product registration.  Additional licenses can be purchased separately - please e-mail to support@pantone.com for details.

                                                 

                                                You can also save out the PANTONE libraries from PANTONE Color Manager and share them with other users without license restriction.  Please e-mail to support@pantone.com for details.

                                                 

                                                Best regards,

                                                John Stanzione

                                                Manager - Technical Support

                                                Pantone, LLC

                                                • 21. Re: 336 new pantone colors
                                                  stuart mccoy Level 1

                                                  This is apparently not fixed in InDesign CC or any of the other CC apps. I just checked because I need to use two of the new colors.

                                                  • 22. Re: 336 new pantone colors
                                                    BobLevine MVP & Adobe Community Professional

                                                    Fixed? There's nothing broken here.

                                                     

                                                    Did you read all of the comments in this thread?

                                                    • 23. Re: 336 new pantone colors
                                                      stuart mccoy Level 1

                                                      Yes, I read the discussion. It's broken as far as I'm concerned. The Pantone Plus color library contains 336 new colors. Adobe claims to support this color library but in fact does not. I can overlook the fact in CS6 because the new library came out after the software was released. It should be fixed in an update in my opionion but whatever. In the latest version of their software (CC), there is no longer any excuse not to add the new color library.

                                                      • 24. Re: 336 new pantone colors
                                                        MW Design Level 4

                                                        The 336 library is a separate Plus library.

                                                         

                                                        Mike

                                                        • 25. Re: 336 new pantone colors
                                                          pantone support Level 1

                                                          Dear Stuart:

                                                           

                                                          Despite the fact that Adobe Creative Cloud is the newest version, the fact is that it is likely the development cycle for this product started long before the 336 new PANTONE colors were released.  As with all software companies, Adobe has a deadline date for inclusion of new features.  Most likely, the 336 new PANTONE colors were launched after this date which is why they are not supported in CC. (Any comments from Adobe on this point are certainly welcome).

                                                           

                                                          Not to belabor the point, but this is the very reason for the existence of PANTONE Color Manager software - to allow our customers not to be overly inconvenienced by launch dates for new PANTONE colors that may not coincide with our software licensees' development schedules.

                                                           

                                                          Best regards,

                                                           

                                                          John Stanzione

                                                          Manager - Technical Support

                                                          Pantone, LLC

                                                          • 26. Re: 336 new pantone colors
                                                            nolt4024 Level 1

                                                            Hey everyone. Since Pantone is being rediculous on this, I'll provide a viable answer for all of you  loyal customers out there who dont enjoy getting the run around and being forced to provide a new income stream for pantone.

                                                             

                                                            IF (this is a big one)...IF you have a previous version (before CS6) of InDesignIllustrator/Photoshop installed still, navigate to: applications>indesignCS??>presets>swatch libraries, there you will see all of the .acb files listed. Copy everything Pantone... that doesn't say Pantone+ to the same folder in your current copy of InDesign. You have to do this for each app you want them to appear in. Restart the app and you should see these new libraries listed below the rest of the pre-installed pantone+ listings in your swatches pallete add dialog box.

                                                             

                                                            I had a previous set of libraries from CS3 and this worked to CS6 & CC...back up and running with my previously COMPLETE set of digital libraries again.

                                                             

                                                            As for you Mr. Pantone...Pantone + seems to be a totally bogus. I have a color bridge and a formula guide swatch book sitting in front of me from 2005 that I paid you hansomely for...thankfully at the time the color bridge came with a digital version too if we registered on your site...I think...it was 2005 afterall. There are multiple colors in them that arent listed in your trusty new Pantone+ digital library included with Adobe's CS6 or CC...the whole page for 583 and numerous others is just one example. I'm not sure if you have your wires crossed or what, but the info you provided above saying only the newest of the colors since April2012's release aren't included in CS6 is COMPLETELY wrong. ...The advice to buy "this" and it'll fix it is a crazy thing to do to your loyal returning customers looking for support...especially after we've already made significant investment as a buy in to be able to use your product. To only be given the option of purchasing an addtitional Patone+ "something" to be elligable for a free download or to pay $45 to have access to something we've already paid for, used previously, and now realize has been taken away from us is crazy!

                                                            3 people found this helpful
                                                            • 27. Re: 336 new pantone colors
                                                              pantone support Level 1

                                                              To the community at large:

                                                               

                                                              With respect to the post above from 'nolt4024' I would again like to clarify a few points.

                                                               

                                                              If you read my posts carefully, you will see that at no point did I suggest that customers need to purchase anyting additional to get the 336 newest PANTONE colors.  The purchase and registration of any PANTONE PLUS SERIES product includes a FREE license for PANTONE Color Manager software.  The only purchase involved here is a purchase of an updated PANTONE guide, which presumably customers would need to do in order to have physical access to the colors.

                                                               

                                                              Secondly, with regard to your PANTONE books circa 2005, all of the colors contained therein would be available within Adobe CS6 and Adobe CC apps. Keep in mind that the PANTONE PLUS SERIES products are ordered chromatically, not numerically, so that the PANTONE numbers in older books will be paginated differently in the PANTONE PLUS SERIES books, and thus ordered differently within the libraries in PANTONE Color Manager software.

                                                               

                                                              I sincerely hope this clarifies both issues for all of you.

                                                               

                                                              Best regards,

                                                              John Stanzione

                                                              Manager - Technical Support

                                                              Pantone, LLC

                                                              • 28. Re: 336 new pantone colors
                                                                nolt4024 Level 1

                                                                John,

                                                                I didnt misread your clarification the first time before I wrote my post. And yes you are saying we have to purchase something! Either the software@$45 or a new Pantone+ swatch book@$239.

                                                                 

                                                                The fact still remains that you guys have changed the Pantone "numbering standard" that has been the same for YEARS...now with the numbering system change you guys have effectively made obsolete anyone's previous purchases of color books from you if they are using an Adobe product to design with (since Adobe software only contains the most recent palletes in their software now).

                                                                 

                                                                Secondly, what you said about my previous books is also exactly what I'm talking about. Yes the colors may still be in the library somewhere but I have no way to reference their new numbers to adobe's software because my books don't match up anymore. ...get what I'm saying yet? The only option I have is to buy your new software or new pantone+ swatch books if I want to use what's provided in adobe's software now because I have no way of physically referencing a color any longer.

                                                                 

                                                                That's why it's obviously a new income stream scheme for your company and also a slap in the face of everyone who's been a loyal user for years. Don't bother clarifying anything else if there's no solution your willing to provide other than, "Buy this and it'll fix it". At the very least you should offer your customers who've previously bought your products a backwards compatible workaround...and that's why I did it for you above.

                                                                 

                                                                Finally, here's an example for you just in case it still doesn't get thru: I can no longer look up 583 in my 2005 color bridge book (which is still perfectly fine and has been cared for very carefully since I bought it) or any previous color swatch book that isn't a pantone+ version and expect to find that same color when I go to Adobe InDesign and try to pull in a corresponding color into my swatches pallete using your new Pantone+ Color Bridge library...THAT fact effectively renders my physical swatch book useless because the indexing system has been changed.

                                                                • 29. Re: 336 new pantone colors
                                                                  BobLevine MVP & Adobe Community Professional

                                                                  Great. Just what we need. Another whiner complaining about a company making money.

                                                                   

                                                                  Take it up with Pantone somewhere else please. This is not the place!

                                                                  • 30. Re: 336 new pantone colors
                                                                    Peter Spier Most Valuable Participant (Moderator)

                                                                    You can reload the old books into ID and Illustrator...

                                                                     

                                                                    See Pantone Plus color libraries and read the workarounds.

                                                                    • 31. Re: 336 new pantone colors
                                                                      Rutledge Design Melbourne Level 1

                                                                      This won't help for the recent 336 colors but will help with missing standard colors:

                                                                       

                                                                      Find an older version of Illustrator, in my case it was CS2, and copy your 'color books' folder across to CS6 and rename 'color books 2'... now you will have all your missing colours.

                                                                       

                                                                      I think Panton are pretty weak to go gouging customers in this fashion - to not have previously installed colors, now missing in current pantone books in Illustrator.

                                                                       

                                                                      $49?! or buy new Pantone books?!! I'd rather boycott your colors Pantone!

                                                                      • 32. Re: 336 new pantone colors
                                                                        Rutledge Design Melbourne Level 1

                                                                        Dear John Stanzione,

                                                                         

                                                                        I find your response obtuse. I'd rather boycott your colors than allow myself to be gouged by your company.

                                                                         

                                                                        Regards

                                                                        Grumpyatpantone

                                                                        • 33. Re: 336 new pantone colors
                                                                          rob day Adobe Community Professional & MVP

                                                                          You can install the PANTONE Color Manager as a demo, which lets you install the 336 libraries.

                                                                          • 34. Re: 336 new pantone colors
                                                                            meekje Level 1

                                                                            John,

                                                                             

                                                                            Thanks for keeping up with this thread. I bought the Pantone Formula Guide a month ago and then last week the hard drive on my computer completely crashed and I had to buy a new computer. I'm trying to access the colors in the Pantone Color Manager but it's asking me to enter my product key again and every time I do that I get a message that says either the product key is invalid or it's already registered on another device and I have to deactivate that device before I can use it on another device. The problem is that that device is no longer functional - I can't deactivate it because the hard drive is completely fried. I am having Apple install a new hard drive right now but even when I get that back it will be like buying a brand new computer - there is no possible way for me to deactivate the old hard drive because it is completely dead. What should I do to get this fixed? I don't think it's fair that just because my computer died and I had registered it that I have to buy another code. I'm pretty upset right now because I'm on deadline and can't access the colors I need and Pantone closes at 5pm on the east coast and I'm on the west coast....

                                                                             

                                                                            Jessica

                                                                            • 35. Re: 336 new pantone colors
                                                                              jesse63 Level 1

                                                                              Well, that is just user friendly software for you. You are treated as a criminal until the opposite is proven. And things like that always happen with a crazy deadline just round the bend. Sorry that I cant provide a fix :-/

                                                                              • 36. Re: 336 new pantone colors
                                                                                rob day Adobe Community Professional & MVP

                                                                                Have you tried installing the demo on the new machine? That would at least allow you to install the extra libraries.

                                                                                • 37. Re: 336 new pantone colors
                                                                                  MW Design Level 4

                                                                                  Jessica,

                                                                                   

                                                                                  I would send them a tech support email. It sometimes takes a while to get a response, but I have always gotten one. In my case, every once in a while I need to delete a cache, then things work again. I don't know if that will be the solution in your case.

                                                                                   

                                                                                  I have the trial of CC2014 installed, though it is past the trial period. I just looked in the swatches folder and I am a bit surprised that the Version 2 Pantone Plus libraries are not installed with it. The Version 2 libraries have the 336 new colors rolled into them.

                                                                                   

                                                                                  Jessica, I am sending you a PM...

                                                                                   

                                                                                  Mike

                                                                                  • 38. Re: 336 new pantone colors
                                                                                    Phoenix Steve Level 1

                                                                                    I find it highly irritating that the current version of Creative Suite doesn't include all existing Pantone colors in its libraries. What is the problem I wonder?

                                                                                    • 39. Re: 336 new pantone colors
                                                                                      Dov Isaacs Adobe Employee

                                                                                      Adobe includes everything that Pantone provides for us to distribute. We are not “holding back” on anything. If you have issues with this, please contact Pantone.

                                                                                       

                                                                                                - Dov

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