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How to export customers passwords from CRM

New Here ,
May 22, 2013 May 22, 2013

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I'm trying to backup our CRM database. You used to be able to export the password field but is now gone. Any ideas how to do this?

Cheers

Laz

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correct answers 1 Correct answer

Adobe Employee , May 22, 2013 May 22, 2013

Hi Laz,

We stop allowing this due to security reasons last year. 

"CRM User Passwords will no longer be exposed through API and custom reports - with this release we are completing our security policy update for CRM passwords and will stop delivering CRM user passwords through API and Custom Reports. For more details about the security update, read our Important Security Policy Updates for CRM Users - Effective February 8th announcement"

Reference "Deprecated functionality": http://www.businesscatalyst.com/BlogRetrieve.aspx?PostID=294929&A=SearchResult&SearchID=5515707&ObjectID=294929&ObjectType=55

...

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Adobe Employee ,
May 22, 2013 May 22, 2013

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Hi Laz,

We stop allowing this due to security reasons last year. 

"CRM User Passwords will no longer be exposed through API and custom reports - with this release we are completing our security policy update for CRM passwords and will stop delivering CRM user passwords through API and Custom Reports. For more details about the security update, read our Important Security Policy Updates for CRM Users - Effective February 8th announcement"

Reference "Deprecated functionality": http://www.businesscatalyst.com/BlogRetrieve.aspx?PostID=294929&A=SearchResult&SearchID=5515707&Obje...

Hope this clarifies!

-Sidney

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Guest
May 31, 2013 May 31, 2013

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Since BC has stopped delivering passwords through custom reports - how do I use Import Contact (Advanced) to upload data to various fields if I cannot download the paswords to a CSV type file in the first place.  BC Help for Importing Data states that the password field is one that is updated using this method.  ie each time I use the Import template I delete all the passwords - this sounds a little non-sensical to me. What is the process for importing additional inforamtion to CRM without wiping out passwords, please?

Regards Richard

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Jun 20, 2013 Jun 20, 2013

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I have replied to your other thread - http://forums.adobe.com/message/5371828#5371828.

Thanks,

Vinayak

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