23 Replies Latest reply: May 23, 2013 3:33 AM by Stephen_Spider RSS

    SSD keeps using all space available

    Johnprem6 Community Member

      My new SSD boot drive is 240GB and only has Win7 and Adobe Master Collection, about 90GB but keeps filling the rest of the 240 GB SSD.  Is this a SSD problem with Win7, Adobe?  I use two 3TB HDD's for capture and export, storage etc.  I only keep the OS, Adobe programs and Nero along with the motherboard monitoring SW etc on the C drive SSD.  Its a Corsair GTX 240GB.  All brand new this year.  System is PC.  Motherboard Asus Sabertooth X79 with  i7 3.4 CPU.  64 GB RAM.

        • 1. Re: SSD keeps using all space available
          Harm Millaard Community Member

          If you use 90 GB of your SSD for OS & programs (which is huge), I can only assume you have not turned off hibernation and have not removed hyberfil.sys. With so few programs, it should not be more than around 35 - 45 GB.

           

          For the rest, it stores files where you have told them to be stored. If for instance your media cache is directed to this SSD, it is completely logical. Change that in the preferences.

          • 2. Re: SSD keeps using all space available
            John T Smith MVP

            As well as what Harm said, read Drive C space http://forums.adobe.com/thread/1007934?tstart=0

            • 3. Re: SSD keeps using all space available
              Johnprem6 Community Member

              Thanks guys, read that link and checked AppData and Prem does point media cache there, but it only had 4MB there.  As Harn said, 90GB is a lot, about 3x too much for just the OS and Master Collection, seems every 1MB of file it uses 3MB space.  Wonder if the wrong format was set up, its NTFS.  But even 90GB would leave 150GB apprx of free space, so where's that all gone?  I also don't use hibernation.

              • 4. Re: SSD keeps using all space available
                Johnprem6 Community Member

                You guys are good.  As my last post said, when I've right clicked property the AppData folder it only showed 4MB of files.  In PP I clicked 'clean media cache' from Appdata and bingo, my available C drive space on the SSD jumped from 3GB to 27GB and took about 10s to clean.  Thats amazing.  Computer has been lying to me,  but I should have a lot more than 27GB free,though I appreciate the newly recovered space.  Thanks for your help.  If anything comes to mind where the rest has gone, pls dont hesitate to reply.

                • 5. Re: SSD keeps using all space available
                  joe bloe premiere Community Member

                  Where are you storing your Preview Files?

                   

                  Project > Project Settings > Scratch Disks...

                  - Video Previews

                  - Audio Previews

                  I clicked 'clean media cache' from Appdata and bingo...

                  Edit > Preferences > Media...

                   

                  The Media Cache Database 'Clean' button

                  will only delete the Cache Database.

                   

                  You need to also navigate to the indicated 'Location',

                  open the folder, and manually delete the actual Media Cache Files.

                  • 6. Re: SSD keeps using all space available
                    Johnprem6 Community Member

                    I didn't see any files there, but as Appdata was a hidden folder, it might not be picking files up so will double check.  I opened Encore and checked / cleaned that cache database, but on exit my 27GB free dropped to 22.4GB!  So I think we know whats going on there.  I think to stop this I'll make location one of HDDs away from the Boot, they might not be quite as fast as a SSD but doubt will make much difference.  I can't remember who formated the SSD Boot, either the company that built it or me, but they ran some bench SW to test the over heating problem it had which they ran for about a month or more whilst fixing the heating probs, I wonder if that left ghost files somewhere.

                    • 7. Re: SSD keeps using all space available
                      Johnprem6 Community Member

                      ...preview files are definately not on the SSD, same folder as the project, capture etc which is one of the 3TB HDD's.

                      • 8. Re: SSD keeps using all space available
                        Harm Millaard Community Member

                        Have you checked hibernation? That can easily eat up another 34+ GB, depending on your memory.

                         

                        See Tuning Windows

                        • 9. Re: SSD keeps using all space available
                          Johnprem6 Community Member

                          Well spotted.  54GB of those sucker files there.  Moved loc to a HDD, should have over 75GB free when thats all done.

                          • 10. Re: SSD keeps using all space available
                            Johnprem6 Community Member

                            Never had Hib' on, but will check, is that in Win folder?

                            • 11. Re: SSD keeps using all space available
                              joe bloe premiere Community Member

                              Well spotted.  54GB of those sucker files there.  Moved loc to a HDD, should have over 75GB free when thats all done.

                               

                              If you are talking about moving your Media Cache Files,

                              it is best to not try to move them (especially if you have

                              already deleted the Media Cache Database).

                               

                              Delete them, and Premiere will re-generate them to the new

                              location you have presumably specified in the menu:

                               

                              Edit > Preferences > Media...  -  'Location'

                              • 12. Re: SSD keeps using all space available
                                Johnprem6 Community Member

                                Recovered 74GB so now have 77GB, much better thanks!  That still means I'm using 145GB on the Boot SSD.  When I group folders on Boot it states only about 35GB of files, so a discepency of 110GB used up somewhere.

                                • 13. Re: SSD keeps using all space available
                                  Harm Millaard Community Member

                                  Did you delete the hyberfil.sys file? And of course first turned off any sleeping modes as shown in my earlier link.

                                   

                                  If you haven't done this already, remove the 'hyberfil.sys' file by doing the follwing:

                                  Go to cmd.exe as administrator and from the command prompt type in:
                                  "powercfg.exe -h off" without the quotes and press enter. Then exit.

                                   

                                  If you use a utility like TreeSize Professional, it is pretty easy to see where space is used. On my system with several versions of the Master Collection installed, plus a number of plug-ins for each version of the MC, plus the whole website of PPBM and PPBM6, etc, this is what my boot drive looks like:

                                   

                                  Boot disk.png

                                  It is more informative than:

                                   

                                  Boot disk-1.png

                                  • 14. Re: SSD keeps using all space available
                                    joe bloe premiere Community Member

                                    Media Encoder will also leave stranded, unneeded files in this location:

                                    C:\Users\<username>\AppData\Local\Temp

                                     

                                    Select all of the items in this folder and hit delete.

                                    When prompted, skip any active or protected files

                                    (usually only one or two).

                                    • 15. Re: SSD keeps using all space available
                                      videoarsim

                                      Hi,

                                      Just my $0.02. Do you have some stuff on My Documents? Those folders are on C: drive?

                                      • 16. Re: SSD keeps using all space available
                                        Johnprem6 Community Member

                                        I appreciate all your work.  I tried that cmd prompt but rtns not recognised..... to powercfg.exe-h off  or power cfg.exe-h off.

                                        • 17. Re: SSD keeps using all space available
                                          Harm Millaard Community Member

                                          First turn off all sleeping modes to NEVER sleep. Then

                                           

                                          Go to cmd.exe as administrator and from the command prompt type in:

                                          "powercfg.exe -h off" without the quotes and press enter. Then exit.

                                          • 18. Re: SSD keeps using all space available
                                            Johnprem6 Community Member

                                            Great News.  I worked out I was still missing 185GB.  Thought about it.  Looked at Virtual Memory, it was set at 65.5GB max, so dropped that to 10GB.  Restarted as required and bingo now have gone from 3GB to 78GB to NOW 140GB.  The system has 65GB RAM so I don't think lowering the V.M. to 10GB will do any hard despite it recommending something like 98GB!

                                             

                                            Ref powercfg which wasnt recognised, do you think thats not applicable for Win7 ultimate?

                                            • 19. Re: SSD keeps using all space available
                                              Johnprem6 Community Member

                                              Thanks, but empty.  I've pulld back loads of capacity by rerducing the Virtual Memory.

                                              • 20. Re: SSD keeps using all space available
                                                Johnprem6 Community Member

                                                It only added to a small MB amount of files, so not the problem.  I've recovered laods of GBs by reducing the Virtual Memory; with 64GB RAM I surely dont need to reserve half the SSD!

                                                • 21. Re: SSD keeps using all space available
                                                  Harm Millaard Community Member

                                                  Virtual memory is still handled by Windows as it was back in the early days of Win 3.11 and the times of very limited memory. I also use 64 GB and I have a 1 GB static pagefile. Windows suggestions are based on systems with 2 or 4 GB memory, but since it uses such an antiquated algorithm, you get bitten by the sheer lack of logic of Windows when you have much more memory.

                                                   

                                                  Do make your pagefile static, minimum = maximum size, and do not allocate more than maybe 4 or 8 GB for it when you have 64 GB memory.

                                                   

                                                  Where is the logic that when you have 16 GB memory, the recommended pagefile size is 24 GB, but when you have 64 GB, the recommended size is 96 GB? That makes no sense at all. It is all caused by the old algorithm of 1.5 times physical memory, which was great on 2 of 4 GB systems, but is no longer valid today with massive amounts of memory.

                                                   

                                                  Regarding the hyberfil.sys file. You can't just open CMD.EXE. It needs to be opened as an administrator, otherwise it will not work. If you have modified all your accesses to system files to include hidden and system directories, you can look if it exists, but if for instance your 'appdata' directory is not showing all contents, you have to modify your access rights first, otherwise a search for hyberfil.sys will not show up. Can you see in the root directory of your C:\ drive:

                                                   

                                                  • bootmgr
                                                  • BOOTNXT
                                                  • pagefile.sys
                                                  • swapfile.sys

                                                   

                                                  If hyberfil.sys is included in that list, you still need to adjust your power settings and delete it. If not, you are OK.

                                                  • 22. Re: SSD keeps using all space available
                                                    Johnprem6 Community Member

                                                    Thanks again for the advice, I'll make page static and look into hyberfil.  My other issue was AUDIO getting un-synched every few minutes in PP CS6.  Never happened in CS3 on a different PC.  I haven't done full tests yet wether its only tape captures or MT2 files imported.  Could be the sound card rather than blame PP.  I can get back after checks.  Many thanks.

                                                    • 23. Re: SSD keeps using all space available
                                                      Stephen_Spider Community Member

                                                      Thanks for that Harm. I hadn't thought about that very much.