2 Replies Latest reply on May 23, 2013 2:19 AM by camelias086d

    Connection error. Connect to Internet but I'm connected

    camelias086d

      Hi there,

       

      I help customers downloading ebooks with ADE. I have a customer who can't open his ebook and hi gets this message:

       

      "connexion error: ADE can't connect to the activation server. Make sure you are connected to internet"

       

      He assures he is connected to internet.

       

      Anyone has any advise, suggestions on how to work this around?

       

      I'll really appreciate your help.