Having purchased photoshop CS6 windows version via download, I appear to be unable to register the product. As far as I can tell it activated without error but is not recognised as a product on my account. On attempting to register it with the serial number I am met with the error that the serial number is invalid. I have already tried the various advice given on the website which has nt resolved the problem. Any idea how i can register the product to my account?
Hi Dawn, Go to Adobe.com website and login with your Adobe ID and password.
Once logged in, click on My Adobe and then click on My product.
Over there you will get an option to register new products.
Hope this helps !!
Sorry, I don't think my previous message was clear: on trying to register the product in my account on adobe as you have suggested I am just repeatedly met with the error message that the serial number is invalid.