6 Replies Latest reply on May 24, 2013 7:00 AM by Jenn.S

    Keystrokes intermittent or not recording

    Jenn.S Level 1

      Good day everyone,

       

      I am having a problem within Captivate 6.0 (Windows 7) where my keystrokes are failing to record. I have the recording set to Demo mode, with Keystrokes and Hear Keyboard Tap Sounds turned on. When I go to actually perform the recording, I do not hear the tapping sound, and when I look at my timeline later, a typing object has not been created. I used to be able to stop and re-start the recording and that would make the keystrokes be captured again, but now even that isn't working.

       

      Any advice?

       

      Thanks,

       

      Jenn