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The whole system is a shambles, and Adobe should be ashamed of the dire quality of their products. Absolutely. At least of the implementation of the ADEPT infrastructure, and in particular of ADE2.0.
I never had much luck with my Sony (PRS-350) and ADE2.0. It worked for bought books, but completely failed with Overdrive library books.
The solution was to revert to v1.7.2; that seems to be the solution for lots of people with many different kinds of problems on ADE2.0.
Failure to carry the registration between versions is very bad.
As you mentioned, it often manages to get itself half-registered and needs de-registering by the ctrl-shift-D trick (completely undiscoverabe within the code).
One thing though is that the AdobeID really is based on an internal guid.
If you open a DRM book as a zip file and look in the embedded file rights.xml, you will see a section like
If you ask ADE2.0 for your information (ctrl-shift-I or Help/Authorization Information) you should see the same guid,
as well as the email address it last knew about being registered with this id.
Systems sometimes report the old email address, but the 'true' registration is with that guid and not with the email address.
It may be the issues you are having with the Sony is due to the ADE2.0/Sony/Overdrive incompatibility.
Try reinstalling v1.7.2 and using that ~ you can have both version installed at once if you like.
In case you've lost the install file for 1.7.2.
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
The plot thickens....decided my eyes could no longer take the strain of my Sony in artificial light, and with the cheap deals being offered by Barnes and Noble, decided to invest in a Nook. All was well until I tried to download a book from the library and install it on the Nook. Once again ADE 2 refused to co-operate. I got the book from the library, and managed to download it to the Sony, but ADE couldn't authorise the Nook. I tried everything I could find on the web....including deleting the ADE files off the Nook, but whatever I did it would not work. Finally, in desperation, I uninstalled ADE 2, hunted round for the older version (1.7 ?) and installed that instead. It came up, spotted my Nook (which I had accidentally left plugged in), said "Do you want me to authorise this?" (or words to that effect) and I clicked yes and away we went. One Nook duly authorised and now displaying my library book.
The moral of this story....ditch ADE 2 and stick with the old version. (I am running on Vista, the Sony is an old PRS-600 and the Nook is the Simple Touch Glowlight).
If anyone from Adobe is reading this forum...PLEASE, PLEASE no more versions of ADE unless you test them thoroughly and make sure they work before launching them on an unsuspecting customer base.
PLEASE, PLEASE no more versions of ADE unless you test them thoroughly and make sure they work before launching them on an unsuspecting customer base.