8 Replies Latest reply on May 24, 2013 9:38 AM by John T Smith

    Problem downloading Premiere Elements 11

    1WingDr

      I have a purchased copy of Premiere Elements 11.  I previously downloaded it onto my computer a couple months ago.  Although my computer is only 9 months old, I recently had to have it wiped clean and reloaded. This means I have to reload the Elements 11 again.  I do have the serial number and have followed the run.exe protocol to the letter several times but every time when I get to the dialogue box that asks for the language and I answer the download stops.

       

      I coach football and i desperately need this program for editing my football films.

       

      Thank you in advance.

       

      John Ward