4 Replies Latest reply on May 24, 2013 4:57 PM by A.T. Romano

    Activation - what happened?

    sydhsydh Level 1

      I have just moved Photoshop & Premiere Elements 11 from an old to a new computer. I deactivated the old Photoshop but could not deactivate Premiere for an unknown reason, possibly to do with hard disks being moved around.

      I have installed the 2 programs on the new computer but when I go into the help menu to activate, the menu for both of them shows deactivate... which means they are activated.

      How has this happened? Am I clear to continue or should I check with Adobe by phone?