I'm warned to deactivate one of my machines Adobe Elements or it will be unavailabel on the other machines. I can't deactivate because it's dimmed out. The FAQs have scenarios that don't apply so I can't deactivate even it I wanted to. The machine it used to be on is out of service so I installed it on the new one that's now telling me to deactivate on the old one which I can't. I checked and I still can't deactivate on the new machine if I tried. What can I do? I'm not going to be able to use it in 12 days.
Uninstalling the software should remove the product activation. Make sure you are connected to the internet when you do so.