1 Reply Latest reply on May 24, 2013 7:33 PM by Todd_Kopriva

    Illustrator files crashing After Effects

    dh91 Level 1

      This is basically addressed to Todd since he works at Adobe (or anyone else who may have experience with this problem)

       

      A couple weeks ago I posted about a crash I was getting when I opened a project I was working on. I was getting weird errors about dynamic link and premierepro.exe, even though none of these features were actually used in the project.

       

      Here is a link to my post.

      http://forums.adobe.com/message/5286462#5286462

       

      It turns out there was one AI file causing the crash. Don't know why, it opened just fine in Illustrator. So I deleted the file from the project and had no more issues. I figured this was a small chance which wouldn't occur again.

       

      Since then I have reinstalled Windows and all the programs. Still working on the same project. I go to add an existing AI file to the composition and the moment I click on the icon I get a repeat of the crash errors as I did before. Luckily when I reopen the project it doesn't immediately crash, but still this is very frustrating because it is just a small AI file that has nothing to do with Premiere or Dynamic Link.

       

      So basically, does anyone know why an Illustrator file would cause AE to crash like this?

       

      Thanks,

       

      Dan

       

      Specs:

      Windows 7 Ultimate (updated)

      Creative Cloud (updated)

      Intel Core i7 3770k

      Crucial M4, 256 gb SSD

      GeForce GTX 570 1.2 gb

      16 gb RAM

      1 TB Media Drive

      2 TB Ext drive (where the project is stored)

      WER: 7.7