4 Replies Latest reply on May 27, 2013 8:34 PM by pwillener

    Problem with Adobe Flash and RealPlayer (and maybe also this old man)


      Dear Sir,

      I have been having problems with Firefox as my browser and on the Adobe help site answer it says:

      If RealPlayer is installed on your system, please disable the RealPlayer Browser Record plug-in.


      1. Launch RealPlayer
      2. Click the RealPlayer icon in the upper left corner of the window and choose Preferences.
      3. Choose Download & Recording from the left hand panel
      4. Uncheck "Enable Web Download & Recording for these installed browsers"
      5. Click OK and close RealPlayer
      6. Restart Firefox


      The only problem is now that I have downloaded the latest version of RealPlayer, following your instructions above, I can do 1,2 and then I have a problem as in the left hand panel there is no "Enable Web Download & Recording for these installed browsers. What it does offer is:

      General - playback settings

      Connection - internet,proxy, network transports




      Content - Media Types

      Automatic Services - Auto Update, Message Centre





      I had originally needed to do this (i.e. uncheck etc...) as Firefox was freezing. At the moment I don't know if it is freezing again. I just downloaded the latest RealPlayer and attempted to follow your earlier instructions.


      I am so sorry to take your time again. I am an old computer user and not really with it all. Can you help me please?


      Thank you so much.