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Hello cya -
Need more info, but as long as you aren't using some "function" involving ActiveX (such as a Windows-only "spell check" function) there shouldn't be any error message.
Also, which version of RoboHelp are you using?
Go into IE.
Go to Tools | Internet Options | Advanced (tab)
Scroll down to the "Security" section
Make sure both of the "Allow active content" options are checked.
Reboot your machine and give it a shot.
I'm using x.5.0.2, (WebHelp) and just ran all updates a couple of weeks ago. I'm not so concerned with what happens in my browser, as i am with what's going to happen at the customer's end. these customers cannot alter the browser's security settings, so that suggestion won't work, if that were the case, the developers would just force the settings in the install. the clients won't allow it.
i suspect that publishing to our server and viewing from there might alleviate the issue.
ActiveX controls are basically things like drop downs, expanding text and other forms of popups. If you don't use them, your users will be able to view the help.