I don't know what that software is, and what Flash Player component it uses. Have you installed both ActiveX and plugin? If not, please install both from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
P.S. please do not post in all-caps; it is very difficult to read!
HEY SORRY ABOUT THE CAPS BUT I CAN NOT SEE THE LETTERS WITH OUT IT ON BLIND IN ONE EYE AND CAN'T SEE OUT THE OTHER BUT THANKS FOR THE INFORMATION ON THE ADOBE IT FIXED MY PROBLEMS I WAS HAVING GOD BLESS YOU MR.PEARSON
Re: HOW DO YOU MAKE IT WORK IN MESSENGER AUDIBLES created by Pat Willener in Installing Flash Player - View the full discussion
I WANTED TO THANK YOU FOR THE INFORMATION ON FIXING MY FLASH PLAYER WHAT YOU TOLD ME WORKED GOD BLESS YOU