1 Reply Latest reply on May 26, 2013 11:34 AM by the_wine_snob

    When I add media to my timeline the screen turns white?

    Bea101001001

      I added media to my timeline and I can only hear the audio, but not see the video. If I pause the video however I can see what part I am on in the video, like a motionless picture.

        • 1. Re: When I add media to my timeline the screen turns white?
          the_wine_snob Level 9

          Welcome to the forum.

           

          First, can you please give details, such as the version of PrE, your computer's OS, the specs. of the Clips, that you have Imported, and are causing the problem?

           

          Next, what you describe is classic "video driver issues."

           

          What is the make and model of your video card?

           

          What is the installed driver version?

           

          Is that the latest from the nVidia, or AMD/ATI Web site?

           

          Good luck, and let us know a bit more, please,

           

          Hunt