4 Replies Latest reply on May 26, 2013 8:00 PM by the_wine_snob

    No Audio Premiere 9

    gugnunc

      I've bought a new Panasonic camcorder, records AVHCD as .MTS files. When I try to import it from the SDHC memory card no sound comes through. All other programs (Nero, Windows Media, HD writer) opens audio fine..........what is wrong with my Premiere 9? This is really annoying!

        • 1. Re: No Audio Premiere 9
          John T Smith Adobe Community Professional & MVP

          http://forums.adobe.com/community/premiere_elements is where you ask questions about Premiere Elements 9

           

          When you go to the correct forum, or if a MOD moves this message, you need to provide a LOT more information

           

          These questions below may be for a different product... but the information you need to supply is the same, for the products you use

          More information needed for someone to help... please click below and provide the requested information

          -Information FAQ http://forums.adobe.com/message/4200840

          • 2. Re: No Audio Premiere 9
            Jim_Simon Level 8

            [Moved to Premiere Elements forum.]

            • 3. Re: No Audio Premiere 9
              A.T. Romano Level 7

              gugnunc

               

              What is the audio compression for this video with AVCHD video compression and a .mts file extension? I am assuming that the frame size is 1920 x 1080, but what would be the frame rate and interlaced or progressive? Are we talking about audio = Dolby DIgital Stereo 2 channel or 5.1 channel or AAC Stereo or other?

               

              Is the problem specific for this one video or for all of the same format and all other formats? Has this particular format given you the problem before or is the very first time you have attempted to put footage from your new camera into Premiere Elements 9.0/9.0.1?

               

              When you look at the Timeline track, do you see the audio portion of the file on Audio 1 and does it display with a wave form?

               

              What happens if you open a new project?

               

              What are using as your Get Media choice?

               

              Have you tried transferrng the file from the memory card to the computer and from there into Premiere Elements 9.0/9.0.1 with Premiere Elements' Get Media?

               

              Let us start here and then decide what next based on your answers.

               

              Thanks.

               

              ATR

               

              By the way, are you running Premiere Elements 9 as the 9.0.1 Update, have the latest version of QuickTime installed, and are running the program from a User Account with Adminstratvie Priviledges?

              1 person found this helpful
              • 4. Re: No Audio Premiere 9
                the_wine_snob Level 9

                Welcome to the forum, and two last questions:

                 

                John T. talked about the folder structure on your SD card. Did you Copy the full folder structure, or just the media files?

                When you Imported the MTS files, did you allow those files to completely Conform, or did you immediately drag them to the Timeline?

                 

                For more detail on Conforming, see this article: http://forums.adobe.com/message/3892177#3892177

                 

                Good luck,

                 

                Hunt