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It is a known problem; I don't know if Adobe will ever address this.
Download the trial for your software from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html and activate it with your serial number.
Seriously? OMG, do they know how much time their customers waste on this?
Thanks for your reply, it’s appreciated.
Another problem, the site you listed is for XI Pro, I bought XI Std. the Pro site rejects my s/n. Comments?
We don't have trials for Acrobat Standard available. Please contact Dell as it is likely they have a site for you to download the software you purchased, or was included, with your computer.
You can find a related topic at http://forums.adobe.com/message/4612770#4612770.
I purchased Acrobat Standard last weekend from Adobe.
I can’t download and install it because it rejects the authorization code sent to me.
I had to download the trial Pro version to keep going.
Please advise on how to get my purchased product up and running.
My apologies Jack we seem to have a somewhat common request from Dell users who have lost access to their copy of Acrobat Standard.
If you purchased Acrobat Standard from Adobe then please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software.