You provide a lot of information, but it's not quite clear what the context of all these info is.
What browser do you use, and is the Flash Player plugin enabled in it?
If you use Chrome, see https://support.google.com/chrome/answer/108086?hl=en how to enable it.
The above info was copyed from Chrome plugins.The above shows the 2 files enable,is this correct ? The details within plugins will not let me click always allow.IAdditionl info--- Browser.
Operating System Windows 7/Web Browser and Version Chrome 20/FlasherPlayer 11a
Sorry,I do not understand why this is so dificult.
1. Check if Flash Player is installed on your computer
Can you see the movie below?
*Yes, I can. **No, I can't. I see an error message.
*Flash Player is
installed on your computer and it's working properly.
However, to ensure that you have the latest Flash Player version installed
on your computer, go to step
.You see a blank box.
It indicates that Flash Player is not installed on your computer. To
install the latest Flash Player version, go to step
2. Find the version of Flash Player installed on your computer
The Flash Player version installed on your computer and the operating
system are displayed in the box shown below. Identify the version of Flash
Player on your computer. Then go to step
check if you have the latest available Flash Player